Patient Financial Navigator

WHY JOIN FCS

• We believe our people are our strength and we invest in them.
• In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.
• We offer competitive salaries and comprehensive benefits packages, including tuition reimbursement, 401-K match, pet and legal insurance.

About the Role

A LITTLE BIT ABOUT FCS

• Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence.
• We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award.
• We offer patients access to more clinical trials than any private oncology practice in Florida.
• We are one of the largest clinical research organizations in the United States.
• We lead the nation in initiating research studies and offering ground-breaking new therapies to patients.

Responsibilities

• Monitor and collect the financial responsibilities of our patients.
• Keep patients’ insurance benefits up to date in OncoEMR and Centricity and view the patients’ services for diagnosis and insurance coverage appropriateness.
• Perform the daily tasks of Managed Care and Patient Financial Navigator.

Qualifications

• High School Diploma or GED.
• Experience working in a healthcare field, preferably in a clinical setting or business office is required.
• Excellent verbal and communication skills needed.
• Insurance knowledge requirements including: Understanding of medical terminology, Managed care authorization process, ICD10 codes, Collection experience.
• Ability to calculate and collect patients’ responsibility and insurance co-pay/coinsurance.

Screenings

• Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve.
• All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening.
• FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption.
• FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing.
• Medical Marijuana cards are not recognized.

EEOC

FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.