Patient Financial Counselor

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like EEO, legal, navigation, cookie, duplicated lines, application instructions. Also remove "Why Join Providence?" maybe that's benefits? Actually "Why Join Providence?" includes benefits description; we can put under Benefits. Also "About Providence" maybe about the role? Could be "About the role" but we have description of role. Let's parse. Job description: - Title: Patient Financial Counselor for Providence Medical Group in Portland OR. Full-Time/Day Shift - Description paragraph: "The Patient Financial Counselor is a subject matter expert in insurance eligibility, financial assistance programs, and revenue cycle operations. This role serves as a liaison between patients, clinic staff, providers, and leadership to ensure accurate insurance verification, resolve billing and eligibility issues, support regulatory compliance, and improve clinic financial performance and patient experience." - Then: "Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we Providence know that to inspire and retain the best people, we must empower them." - Then "Required Qualification 3 years Experience in a Business Office, preferably in a financial/billing position.Experience with medical and health plan terminology, CPT codes, ICD-9 and ICD-10 coding." - Then "Preferred Qualification College coursework.Experience with medical specialty." - Then "Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities." - Then "Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons." - Then "About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable." - Then "Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities." - Then "Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits." - Then "Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." - Then "About The Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico." - Then "Providence is proud to be an Equal Opportunity Employer..." (EEO boilerplate to remove) - Then "Requsition ID: 456010 Company: Providence Jobs Job Category: Patient Financial Services Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 5011 PMG N FINANCE Address: OR Portland 4400 NE Halsey St Work Location: Providence Health Plaza (HR) Bldg 2-Portland Workplace Type: Hybrid Pay Range: $22.44 - $34.33 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities." We need to extract sections: - About the role: maybe the description paragraph about role responsibilities. Could be "About the role" heading with paragraph summarizing role. - Responsibilities: list of duties: subject matter expert in insurance eligibility, financial assistance programs, revenue cycle operations; liaison between patients, clinic staff, providers, leadership; ensure accurate insurance verification; resolve billing and eligibility issues; support regulatory compliance; improve clinic financial performance and patient experience. - Requirements: maybe "Required Qualification" and "Preferred Qualification"? Actually "Required Qualification" and "Preferred Qualification" could be under Requirements or Qualifications. The instruction: Use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content. We have Required Qualification (3 years experience, experience with medical/health plan terminology, CPT codes, ICD-9/ICD-10). Preferred Qualification (College coursework, Experience with medical specialty). Those could go under Requirements (maybe required) and Qualifications (preferred) or Skills. But we need to avoid thin sections. Could combine Required and Preferred under Requirements? Or separate: Requirements (required) and Qualifications (preferred). Skills maybe from experience with terminology etc. But we can decide. We also have Benefits: description of benefits package (401k, health, etc.) plus "Why Join Providence?" and note about benefits changes. Also "Providence offers a comprehensive benefits package..." So we can put Benefits section. Pay: we have Pay Range: $22.44 - $34.33 plus note about base pay range and additional compensation. Schedule: we have Full-Time/Day Shift, Job Schedule: Full time, Job Shift: Day, Workplace Type: Hybrid. So we can put Schedule section with those details. We must not include headings with filler text. Ensure we have substantive content for each. We must not repeat job title as heading. Must not include Job ID etc. Must not include boilerplate EEO, legal, navigation, cookie, duplicated lines, application instructions. Also remove "Applicants in the Unincorporated County of Los Angeles:" maybe that's legal but it's about fair chance; could be considered EEO/legal boilerplate; but it's specific to location. Might be considered legal; but instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So remove that line. Also remove "About Providence" maybe it's about the organization not role; but could be considered "About the role"? Actually "About Providence" is about the organization, not the role. Might be considered boilerplate? It's descriptive but not about role. Could be omitted? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep substantive info about the organization? It might be considered part of job posting but not required for role. However we can include under "About the role" maybe? But "About the role" is supposed to be about the role, not the organization. The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should follow those headings. "About Providence" could be considered "About the role"? Not exactly. Might be better to omit it as it's not directly about the role. But we need to preserve ALL substantive information; if we omit it, we lose info about the organization size etc. However maybe that's considered boilerplate? It's descriptive of the organization but not specific to the role. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. "About Providence" is not exactly those categories, but could be considered generic marketing. However it's still substantive info about the employer. The instruction does not explicitly forbid including it; we just need to use the allowed headings. Could we put it under "About the role"? Might be a stretch but could be considered describing the role's context. However better to create a section "About the role" that includes the description of the role and maybe also mention the organization context. But we have separate "About Providence" paragraph; we could incorporate that into "About the role" as it's about the organization where the role sits. That seems acceptable. Thus:

About the role

The Patient Financial Counselor is a subject matter expert in insurance eligibility, financial assistance programs, and revenue cycle operations. This role serves as a liaison between patients, clinic staff, providers, and leadership to ensure accurate insurance verification, resolve billing and eligibility issues, support regulatory compliance, and improve clinic financial performance and patient experience. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we Providence know that to inspire and retain the best people, we must empower them. At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

That includes the role description and the organization description. Now Responsibilities: we can list bullet points. Responsibilities: - Subject matter expert in insurance eligibility, financial assistance programs, and revenue cycle operations. - Serve as liaison between patients, clinic staff, providers, and leadership. - Ensure accurate insurance verification. - Resolve billing and eligibility issues. - Support regulatory compliance. - Improve clinic financial performance and patient experience. Now Requirements: required qualification. Requirements: - 3 years experience in a Business Office, preferably in a financial/billing position. - Experience with medical and health plan terminology, CPT codes, ICD-9 and ICD-10 coding. Now Qualifications: preferred qualification. Qual