Jobs · Finance · Indiana

Patient Financial Counselor

Damien Center · Indianapolis, IN · 1 mo ago
On-siteFinance$21.79/hrFull-time
We need to output HTML fragment with sections: About the role? Actually we have Position Summary, Duties And Responsibilities, Education And/or Experience, Knowledge, Skills, And Abilities, Qualifications, Physical Demands, Work Environment, Benefits, maybe Pay (salary). Also maybe Schedule? Not given. So we include sections where content exists. We must not repeat job title as heading. Use

for each section heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive information, remove boilerplate like EEO, vaccination requirement? Actually vaccination requirement is part of job description? It says "As a condition of employment, Damien Center requires team members to be vaccinated against influenza and receive a tuberculosis skin test (or chest x-ray) annually, barring an approved religious or medical exemption." That's substantive? It's a condition of employment; maybe keep? It's not boilerplate? It's specific to Damien Center. Might keep under a section like "Requirements" or "Additional Requirements". But we have no specific heading for that; could incorporate into Qualifications or Education/Experience? Probably better to add a section "Requirements" but we already have Qualifications. Could add a subsection? But we must follow rule: use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have a section "Requirements" for vaccination etc. But we also have Education/Experience, Knowledge Skills Abilities, Qualifications. Might be overlapping. We need to decide which sections to include based on content. We have: - Position Summary (could be "About the role") - Duties And Responsibilities (Responsibilities) - Education And/or Experience (Education) - Knowledge, Skills, And Abilities (Skills) - Qualifications (maybe combine with Skills? but we can keep Qualifications as separate) - Physical Demands (maybe under Requirements? but we could have a section "Physical Demands") - Work Environment (maybe under Requirements) - Benefits (Benefits) - Pay (Salary) (Pay) - Schedule? Not given, so omit. We must not create sections with filler text. So include only those with real content. We need to convert lists to
    • . For duties, we have many sentences separated by periods. We need to extract each duty as list item. The duties paragraph is long; we can split by sentences that start with a capital letter after a period? Might be easier to treat each sentence as a list item. But we need to preserve all substantive information; we can keep as

      but rule says use

      • for any list of duties/requirements/benefits. So we need to make a list. Similarly for Education/Experience: bullet list? It's sentences; we can make list. Knowledge, Skills, And Abilities: list. Qualifications: list? It's sentences. Physical Demands: list. Work Environment: list? It's sentences. Benefits: list. Pay: just a sentence. We'll need to parse the text. Let's extract sections. First, we need to strip boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. At end there is "Please apply at www.damien.org/job-opportunities" and other legal stuff. Remove those. Also remove "FLSA Status: Hourly, Full-time, Non-Exempt Leader: Financial Counseling Manager". That's metadata; maybe we can incorporate into Pay? Not needed as heading. Could be part of a short

        but we can drop? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

        or drop it. So we could include FLSA status in a short

        maybe under a generic "Details"? But we have no heading for that. Could add a

        after the sections? But we should avoid extra sections unless substantive. Might be okay to include as a

        after Pay? But better to drop minor metadata? It's not job ID but still metadata. Might drop. We'll keep Salary: $21.79 hourly as Pay. Now let's extract each section content. Position Summary: "The Patient Financial Counselor is responsible for providing complete registration and financial advocacy for the patient upon entry to the health center. The Patient Financial Counselor obtains specific demographic and financial information to determine patient's financial needs and ensure timely delivery of care. The Patient Financial Counselor assists uninsured and underinsured patients by applying for federal, state, & local health insurance programs. The Patient Financial Counselor also assists patients with navigating the health center's programs and services, educating about health insurance, and answering patient billing questions." We'll make list items each sentence. Duties And Responsibilities: The paragraph starts with "This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills." That's boilerplate? Might be generic; but we need to preserve substantive info. However it's a disclaimer; maybe we can drop as it's not specific duty. The rest is list of duties. Let's extract duties sentences after that. "Subject Matter Expert in Registration and Financial Counseling." "Complete registration functions, validate patient demographic data, identifies and verifies medical benefits, accurate plan code, and updates Coordination of Benefits to ensure maximized front-end revenue cycle operations." "Assists uninsured and underinsured patients by applying for Medicare, Medicaid, Marketplace, Ryan White HIV/AIDS Program (RWHAP), Sliding Fee Scale, and other federal, state, & local programs." "Follow up with the State on cases pending eligibility and/or contacting patient for additional information on pending accounts requiring more than originally provided." "Deliver education in regard to explaining affordability programs, qualified health plans, essential health benefits, and rights when using insurance." "Maintains an understanding and remains current with the health center's Sliding Fee Scale and Financial Hardship Program." "Calculate and provide "Good Faith Estimates" to patients for services provided by the health center." "Add and term coverage properly, ensuring that billing is initiated when appropriate." "Maintains departmental and/or individual work queues and reports as required." "Conducts Financial Counseling appointments on assigned days in clinic." "Answers calls received in the Financial Counseling call queue and assists patients with their needs." "Explains/answers patient billing inquiries and interprets statement data to resolve accounts." "Documents patient account notes for all interactions/transactions." "Maintains productivity and quality standards set forth by the department." "Performs special assignments and other work, on an as-needed basis." We'll make each as

      • . Education And/or Experience: "Bachelor's degree preferred but not required." "1-4 years' experience in registration and financial counseling required." "Experienced in applying patients for Medicare, Medicaid, Marketplace, and/or Ryan White HIV/AIDS Programs (RWHAP) required." "Indiana Navigator license and Certified Application Counselor (CAC) required or obtained within 30 days of hiring." "Bilingual in Spanish/ English highly desired." "Work or lived experience may substitute for education requirements on a case-by-case basis." Make list. Knowledge, Skills, And Abilities: "Possess superior organizational and administrative skills." "Excellent interpersonal and communication abilities." "Excellent computer skills in a Microsoft Windows environment." "Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results." "Strong calendaring, organizational, and document management skills required." "Proactive approach to solving problems and communicating to leadership." "Knowledge of office management systems, procedures, and office equipment required." "Excellent time management skills and ability to prioritize work." Make list. Qualifications: "To perform this job successfully, an individual must be able to perform each essential job function satisfactorily." "The requirements listed are representative of the basic knowledge, skills, and/or abilities required." "Reasonable accommodations may be made for individuals with disabilities to perform the essential functions." "The individual in this role must display the highest level of integrity and confidentiality." "The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability." "The individual will also maintain knowledge of trends in their area of responsibility." Make list. Physical Demands: "The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job." "Reasonable accommodation may be made for individuals with disabilities to perform the essential functions." "While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear." "The employee frequently is required to use hands to touch and handle objects." "The employee frequently stands or walks." "The employee must occasionally lift and/or move up to 10 pounds." "Specific vision abilities required by this job include close vision and the ability to adjust focus." Make list. Work Environment: "The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job." "Reasonable accommodation may be made for individuals with disabilities to perform the essential functions." "Remote work is on a case-by-case basis and must be approved by the supervisor." "Office setting, with sustained use of a computer." "The noise level in the work environment is minimal to moderate." "Individuals should maintain personal and professional competency and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization." Make list. Benefits: "150 hours of PTO in the first year followed by 195 hours per year moving forward." "12 paid holidays" "Medical coverage options include a PPO plan or a HDHP." "Dental & Vision plans" "Health Saving Account or Flexible Spending Account" "Dependent Care Flexible Spending Account" "Employee Assistance Program" "403b Retirement Account with 5% matching and 100% vesting after 90 days" "Life Insurance @ 2 times the annual salary" "Voluntary Life Insurance Plan including spouse and child coverage options" "Short- & Long-Term Disability Plans" "Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges" "Professional Development Opportunities" "Tuition Assistance" "Annual performance review that includes an annual performance-based salary increase" Make list. Pay: "Salary: $21.79 hourly" We could put as

        . Now we need to output HTML fragment with

        headings and appropriate
        • or

          . We should not include duplicate lines. Ensure we didn't include any boilerplate like EEO statement, vaccination requirement, etc. We removed those. Check if any leftover: At end there is "Damien Center is an Equal Opportunity Employer ..." and legal stuff. Remove. Also "Protecting our team members, clients, volunteers, and community partners is an integral part of how we ensure our continued work with the clients we serve. As a condition of employment, Damien Center requires team members to be vaccinated against influenza and receive a tuberculosis skin test (or chest x-ray) annually, barring an approved religious or medical exemption." This is specific condition; maybe we should keep as a requirement? It's not in our sections. Could add a section "Requirements" for vaccination. But we already have Education/Experience etc. Might be better to include under "Requirements" heading. However the instruction: Prefer a few substantive sections over many thin ones. Adding a new section just for vaccination may be thin. Could incorporate into Qualifications or Education/Experience as a list item. But it's not about education/experience. Could add to Qualifications as an item: "Must be vaccinated against influenza and receive annual tuberculosis skin test (or chest x-ray), barring approved exemptions." That seems reasonable. Similarly the EEO statement is boilerplate; drop. Thus we will add to Qualifications list an item about vaccination. Now ensure we didn't miss any other substantive info: The "FLSA Status

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