Patient Experience Coordinator

About the role

Lattimore Physical Therapy is seeking an experienced full-time medical secretary in their private practice.

Responsibilities

• Greet visitors and patients, check-in and check-out, and direct to appropriate personnel
• Schedule and confirm patient appointments
• Answer telephones
• Collect patient information and verify insurance coverage
• Scan documents
• Routes faxes and electronic records
• Knowledge with HIPAA and privacy compliance laws
• No-fault and workers' compensation claim verification and follow-ups
• Complete medical records request
• Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications

Requirements

• Medical Front Desk Receptionist: 1 year (Preferred)
• Verification of Insurance: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Qualifications

Excellent organizational skills with high attention to detail
Excellent written and verbal communication skills
Excellent social and emotional intelligence

Skills

Knowledge with HIPAA and privacy compliance laws

Benefits

• 401(k) Matching
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off
• Paid Sick Time
• Paid Holidays
• Life Insurance and AD&D
• Long Term Disability
• Clothing Allowance
• Employee Assistance Program
• Personal Training and Gym Discounts
• Financial Wellness Programs
• Hotel and Travel Discounts

Pay

N/A

Schedule

N/A