Patient Experience Coordinator

Lattimore Physical Therapy is seeking an experienced full-time medical secretary in our fast-paced private practice. The candidate must be a team player who is dependable, and hard-working. The Position: The role of a Medical Secretary is the face of our practice, responsible for structuring patient flow, streamlining all operations, and providing administrative support to our physical therapist and leadership. Essential Competencies Excellent organizational skills with high attention to detailExcellent written and verbal communication skillsExcellent social and emotional intelligence The primary duties of this position include, but are not limited to: Greet visitors and patients, check-in and check-out, and direct to appropriate personnelSchedule and confirm patient appointmentsAnswer telephonesCollect patient information and verify insurance coverageScan documentsRoutes faxes and electronical recordsKnowledge with HIPAA and privacy compliance lawsNo-fault and workers' compensation claim verification and follow upsComplete medical records requestOperate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applicationsRequired to work a flexible schedule, days, evenings Requirements Medical Front Desk Receptionist: 1 year (Preferred)Verification of Insurance: 1 year (Preferred)Computer skills: 1 year (Preferred) Benefits 401(k) MatchingDental InsuranceHealth InsuranceVision InsurancePaid Time OffPaid Sick TimePaid HolidaysLife Insurance and AD&DLong Term DisabilityClothing AllowanceEmployee Assistance ProgramPersonal Training and Gym DiscountsFinancial Wellness ProgramsHotel and Travel Discounts