Patient Experience Associate

About the Role

Under supervision, performs secretarial duties, utilizing knowledge of medical terminology and hospital, clinical, or laboratory procedures.

Primary Details

• Department/Division/Unit: Patient Registration/Access Care, UHS Chenango Memorial Hospital
• Shift: Day
• Weekly Hours: 40

Education & Experience

Minimum Required: High School Diploma or equivalent.

Preferred: Two years' experience in medical environment with working knowledge of insurance applicable to outpatient medical care. Proficient computer skills, knowledge of Medical Terminology, experience with scheduling.

License/Certification

Preferred: Current driver's license.

Compensation

$16.35 - $21.49 per hour, depending on experience.

Why You'll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life.

Culture of Connection

We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits

• Medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week
• Flexible plan options and coverage tiers to choose what fits your life best
• Discounted childcare through Bright Horizons
• Voluntary benefits including pet insurance, legal services, and identity theft protection

Well-Being & Financial Security

• PTO starts accruing from day one
• 403(b) retirement plan with company match
• Flexible spending accounts
• Access to financial advisors
• Up to $400/year in wellness rewards
• 24/7 EAP counseling
• Virtual mental health support
• Food pantry
• PTO donation program
• Professional attire through the Classy Closet

Growth & Development

• Access to 100,000+ online courses
• Leadership programs
• Tuition reimbursement
• Clinical ladders
• Internal mobility opportunities
• Continuous compensation review to ensure market competitiveness and internal equity

About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we'd love for you to consider joining us!

Located in New York's Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

This response is AI-generated, for reference only.