Patient Escort Associate

About the role

The Patient Escort is responsible for transporting patients, their family members, and disabled visitors to outpatient clinic appointments. The patient escort shall provide service in a safe, efficient, and courteous manner to outpatient services throughout the medical facility.

Responsibilities

• Transports patients via stretcher or wheelchair as directed.
• Aid patients with getting in and out of vehicles as well as assist with removal of wheelchairs, walkers, and personal medical equipment from vehicles.
• Provide friendly and courteous customer service to all customers.
• Participate, communicate, and engage with valet staff and shuttle drivers to deliver the highest level of service.
• Assist in maintaining adequate availability of equipment and supplies. Notify lead if wheelchair/Staxi inventory is low.
• Perform other job-related duties as required.

Competencies

• Communication Proficiency.
• Customer/Client Focus.
• Ethical Conduct.
• Flexibility

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Schedule

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday

License/Certification

• BLS Certification (Preferred)

Pay

Not specified

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• Ability to pass a background check.
• Knowledge of medical terminology and procedures.