Patient Eligibility Coordinator

Description

At the intersection of healthcare and human compassion is the role of the Patient Eligibility Coordinator - a position dedicated not just to process, but to purpose. We are currently seeking a committed individual to serve as a Patient Eligibility Coordinator, working directly within one of our partner hospital facilities. This is more than an administrative role; it is a hands-on opportunity to support patients at some of the most vulnerable moments in their lives. Many of the individuals you will meet are uninsured or underinsured, uncertain of how to access care, and overwhelmed by the complexities of our healthcare system. Your role will be to guide them with clarity, patience, and dignity through the process of obtaining coverage.

Key Responsibilities

• Assist patients in understanding and applying for appropriate healthcare coverage programs
• Guide and support patients through the enrollment process for Medicaid, Medicare, and ACA Marketplace plans
• Educate patients on their options and eligibility based on program requirements
• Collaborate closely with hospital Patient Access and Case Management teams to ensure continuity of care
• Stay informed of updates and changes in healthcare programs and policies
• Maintain accurate documentation and follow all compliance protocols

Requirements

• A high school diploma or equivalent required; college coursework or degree in healthcare, social work, or a related field preferred
• A strong desire to help underserved populations and patients facing social determinants of health
• Excellent communication and interpersonal skills
• The ability to work independently and collaboratively in a fast-paced hospital environment
• A willingness to learn and adapt to evolving healthcare programs and policies
• Preferred experience in healthcare eligibility, social work, patient advocacy, or hospital admissions
• Bilingual skills a plus

Why Join Us?

• Opportunity to make a meaningful impact in patients’ lives
• Training provided with opportunities for growth and development
• A collaborative and mission-driven team environment

Benefits

• 401(k) and 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location

In person

Salary Description

$16.00 -18.00 per hour