Jobs · Training

Patient Educator, Northeast

Acadia Pharmaceuticals · Boston, MA · 1 mo ago
RemoteRemoteTraining$110k–$137k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually we have content: About Acadia Pharmaceuticals (company description) maybe not needed? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to decide which sections to include based on content. We have: - About Acadia Pharmaceuticals (company description) – could be "About the role"? Actually "About the role" is a heading for description of role. The posting includes: "As a Patient Educator, you’ll be at the heart of our mission..." That's role description. Could be under

About the role

. - Responsibilities: there is a "Key Responsibilities:" with sub-bullets: Patient Caregiver Support, Access & Coverage Coordination, Cross-Functional Collaboration, Education and Program Enhancement. So we can have

Responsibilities

with
  • each bullet. - Qualifications: there is a "Qualifications:" section with bullet list: Bachelor’s degree..., Minimum of 3–5 years..., Knowledge..., Demonstrated ability..., Excellent communication..., Experience collaborating..., Familiarity..., Ability to meet travel requirements... So we can have

    Qualifications

    . - Competencies: there is a "Competencies:" list with bullet items: Patient-Centered Focus, Empathy & Emotional Intelligence, Collaboration & Teamwork, Strong Communication, Adaptability & Initiative, Privacy, Compliance & Confidentiality. Could be considered "Skills" maybe. The instruction includes Skills as possible heading. We could put under

    Skills

    or maybe

    Competencies

    but they said use headings like Skills. We'll map Competencies to Skills. - Physical Requirements: could be under maybe "Requirements"? But we already have Qualifications. Physical Requirements could be part of Requirements? The instruction includes Requirements as a possible heading. We could put Physical Requirements under

    Requirements

    . However we already used Qualifications for education/experience. Might be better to have Requirements for physical requirements and travel etc. But we also have travel requirements in Qualifications. Might combine. We need to avoid thin sections. Let's think: We have substantive content for About the role, Responsibilities, Qualifications, Skills (Competencies), Pay (salary range and bonus info), Benefits (list of benefits), Schedule? Not really schedule given besides travel up to 75% etc. Could be considered Schedule? Not explicit schedule like full-time, part-time. So maybe we omit Schedule. We have Pay: "In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location. Salary Range $109,500—$136,900 USD". That's specific pay info, so we can include Pay section. Benefits: "What we offer US-based Employees: Competitive base, bonus, new hire and ongoing equity packagesMedical, dental, and vision insuranceEmployer-paid life, disability, business travel and EAP coverage401(k) Plan with a fully vested company match 1:1 up to 5%Employee Stock Purchase Plan with a 2-year purchase price lock-in15+ vacation days13 -15 paid holidays, including office closure between December 24th and January 1st10 days of paid sick timePaid parental leave benefitTuition assistance". That's substantive benefits. So include Benefits. We should remove EEO boilerplate etc. Also we have location info: "Seeking talent near: New York, NY; Boston, MA; New Haven, CT; Burlington, VT; Portland, ME". That's location metadata; could be minor metadata folded into a short

    . Probably we can include a short paragraph after About the role maybe. We also have "Physical Requirements:" details. Could be part of Requirements or maybe we can include a Requirements section for physical requirements and travel. But we already have Qualifications covering education/experience etc. Might be better to have Requirements for physical requirements and travel. However we also have travel requirement in Qualifications. Might duplicate. We could combine physical requirements and travel into a Requirements section. Let's decide sections: - About the role (role description) - Responsibilities - Qualifications (education/experience/knowledge/skills) - Skills (competencies) - Pay - Benefits - Requirements (physical requirements, travel, location) maybe. But we need to avoid thin sections. Each of these has substantive content. Let's extract content precisely. About the role: The paragraph after "As a Patient Educator, you’ll be at the heart of our mission..." up to before "Key Responsibilities:" includes: "As a Patient Educator, you’ll be at the heart of our mission to empower patients and caregivers navigating the challenges of Parkinson’s Disease Psychosis (PDP). In this vital role, you’ll deliver compassionate, clear, and actionable disease state education—helping individuals understand their condition and explore treatment options, including NUPLAZID®. You’ll serve as a trusted guide during early patient engagement, bridging the gap between diagnosis and ongoing support. By ensuring a smooth transition to ACADIA Connect and Patient Access Managers (PAMs), you’ll help patients access the resources they need for coverage, affordability, and long-term treatment adherence." We'll put that in

    . Responsibilities: Under "Key Responsibilities:" there are four headings with details. We need to capture each bullet as list items. Let's extract: Patient Caregiver Support: - Deliver pre-prescription (pre-NBRx) disease state education to patients and caregivers via small group meetings and presentations to advocacy groups, community-based organizations, and professional societies. - Provide information regarding product efficacy, safety, and access support available through ACADIA Connect to patients and/or caregivers who have opted in through various programs. - Offer approved educational resources helping patients and caregivers understand their disease and empower them to talk to their doctor about PDP. - Distribute approved educational materials to enhance patient and caregiver awareness of PDP and potential treatment with NUPLAZID®. - Build trusting relationships to ensure patients and caregivers feel supported throughout their journey. Access & Coverage Coordination: - Collaborate with Patient Access Managers (PAMs) to address patient or caregiver questions related to coverage, reimbursement, and affordability. - Facilitate the referral and transition process for patients into ACADIA Connect for comprehensive access assistance. Cross-Functional Collaboration: - Partner primarily with Neurology Sales Specialists and Long-Term Care Sales Specialists to ensure community-based healthcare providers are aware of Patient Educator resource provided by ACADIA. - Respond to inquiries generated through patient/caregivers, key customers, community organizations, and/or advocacy events. - Collaborate with community-based organizations, advocacy organizations, and professional societies to support patient and caregiver education programs. Education and Program Enhancement: - Provide feedback and insights to the marketing team to improve patient engagement and educational initiatives. We'll put each as

  • . Qualifications: Under "Qualifications:" bullet list: - Bachelor’s degree in nursing, social work, psychology, or a related healthcare field; advanced degree preferred. - Minimum of 3–5 years of experience in pharma with preferred candidates having experience in patient education, patient navigation, advocacy, or pharmaceutical patient support services. - Knowledge of neurology, psychiatry, or movement disorders preferred, experience with Parkinson’s Disease or PDP strongly desired. - Demonstrated ability to build empathetic and supportive relationships with patients and caregivers. - Excellent communication, interpersonal, and active listening skills. - Experience collaborating across marketing, patient support services, advocacy, and field-based teams. - Familiarity with compliance standards for patient-facing pharmaceutical roles. - Ability to meet travel requirements, including driving and overnight stays; air travel as needed. We'll put as
  • . Skills (Competencies): Under "Competencies:" bullet list: - Patient-Centered Focus – Dedicated to improving patient and caregiver experiences. - Empathy & Emotional Intelligence – Skilled at providing compassionate support. - Collaboration & Teamwork – Works effectively across functions and with external partners. - Strong Communication – Clear and effective educator with patients, caregivers, and internal teams. - Adaptability & Initiative – Proactive in meeting evolving patient needs. - Privacy, Compliance & Confidentiality – Consistently safeguards patient health information and adheres to company compliance and privacy standards; exercises discretion in all patient and caregiver interactions. We'll put as
  • . Pay: Paragraph: "In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location. Salary Range $109,500—$136,900 USD". We'll put as

    . Benefits: The list after "What we offer US-based Employees:" includes many items. We need to parse them into list items. The text: "Competitive base, bonus, new hire and ongoing equity packagesMedical, dental, and vision insuranceEmployer-paid life, disability, business travel and EAP coverage401(k) Plan with a fully vested company match 1:1 up to 5%Employee Stock Purchase Plan with a 2-year purchase price lock-in15+ vacation days13 -15 paid holidays, including office closure between December 24th and January 1st10 days of paid sick timePaid parental leave benefitTuition assistance" It seems missing spaces; we need to split logically: - Competitive base, bonus, new hire and ongoing equity packages - Medical, dental, and vision insurance - Employer-paid life, disability, business travel and EAP coverage - 401(k) Plan with a fully vested company match 1:1 up to 5% - Employee Stock Purchase Plan with a 2-year purchase price lock-in - 15+ vacation days - 13-15 paid holidays, including office closure between December 24th and January 1st - 10 days of paid sick time - Paid parental leave benefit - Tuition assistance We'll make

  • each. Requirements (physical requirements, travel, location). Let's gather: Physical Requirements: "This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs. Must reside within the territory (or within 30 miles of its border) and, depending on territory needs, within reasonable proximity to a major airport. Requires eligibility to drive a company vehicle and ability to travel independently by air. Travel may be up to 75% of the time, including occasional after-hours work based on business needs." Location: "Seeking talent near: New York, NY; Boston, MA; New Haven, CT; Burlington, VT; Portland, ME".

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