Patient Educator, Northeast
Acadia Pharmaceuticals · New York, NY · 1 mo ago
RemoteRemoteTraining$110k–$137k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate: EEO, legal, etc. Also remove navigation, cookie, etc. Keep substantive info: About Acadia Pharmaceuticals description? The posting includes "About Acadia Pharmaceuticals" paragraph. That could go under "About the role"? Actually "About the role" heading is for description of role. The "About Acadia Pharmaceuticals" is company overview; could be placed under "About the role" or maybe a separate section? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content accordingly.
We have:
- About Acadia Pharmaceuticals: description of company mission, portfolio, pipeline, location seeking talent near certain cities. This is more about company, but could be placed under "About the role"? Usually "About the role" includes role description. But we have also a paragraph: "As a Patient Educator, you’ll be at the heart of our mission..." That's role description. So we can combine company overview and role description under "About the role". Or we could have separate "About the company" but not allowed headings list. So we put under About the role.
- Responsibilities: list under Key Responsibilities with sub-bullets: Patient Caregiver Support, Access & Coverage Coordination, Cross-Functional Collaboration, Education and Program Enhancement. Each has multiple bullet points. We'll output
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content accordingly.
We have:
- About Acadia Pharmaceuticals: description of company mission, portfolio, pipeline, location seeking talent near certain cities. This is more about company, but could be placed under "About the role"? Usually "About the role" includes role description. But we have also a paragraph: "As a Patient Educator, you’ll be at the heart of our mission..." That's role description. So we can combine company overview and role description under "About the role". Or we could have separate "About the company" but not allowed headings list. So we put under About the role.
- Responsibilities: list under Key Responsibilities with sub-bullets: Patient Caregiver Support, Access & Coverage Coordination, Cross-Functional Collaboration, Education and Program Enhancement. Each has multiple bullet points. We'll output - for each duty. Could keep subheadings? Not required; just list items.
- Qualifications: includes Education and experience etc. Also Competencies list. Could separate Qualifications and Skills? The instruction includes Qualifications and Skills sections. We have Qualifications (education, experience, knowledge, abilities). Competencies could go under Skills. So we put qualifications in
under Qualifications heading. Skills under Skills heading for competencies.
- Benefits: "In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location." Also "What we offer US-based Employees:" list of benefits. So we have Benefits section with list.
- Pay: Salary Range $109,500—$136,900 USD. Also mention discretionary bonus and equity awards. So Pay section includes that.
- Schedule: Travel may be up to 75% of the time, occasional after-hours work. Also Physical Requirements includes travel, ability to drive, etc. Could be Schedule? The instruction says Schedule section only if posting states it. There's travel percentage; could be considered schedule. We'll include Schedule heading with travel up to 75%, occasional after-hours work, ability to travel independently, reside within territory, etc. Also Physical Requirements could be part of Schedule? Might be better to put under Schedule. But we could also not create Schedule if content is thin. However we have travel details; that's schedule-related. We'll include Schedule.
We must not include sections with filler like "commensurate with experience". We have specific salary range, so Pay is valid.
We must not include Job ID etc. Not present.
We must remove EEO statement, legal, privacy, etc. Also remove "Notice to Search Firms..." etc.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all bullet points exactly as given, but we can rephrase? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep the content verbatim (or close) but not omit any details. However we can format as list items; we must not lose any detail. We'll need to include each bullet point.
Let's extract details.
About Acadia Pharmaceuticals paragraph:
"Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson’s disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimer’s disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. At Acadia, we’re here to be their difference. Seeking talent near: New York, NY; Boston, MA; New Haven, CT; Burlington, VT; Portland, ME"
Then role description:
"As a Patient Educator, you’ll be at the heart of our mission to empower patients and caregivers navigating the challenges of Parkinson’s Disease Psychosis (PDP). In this vital role, you’ll deliver compassionate, clear, and actionable disease state education—helping individuals understand their condition and explore treatment options, including NUPLAZID®. You’ll serve as a trusted guide during early patient engagement, bridging the gap between diagnosis and ongoing support. By ensuring a smooth transition to ACADIA Connect and Patient Access Managers (PAMs), you’ll help patients access the resources they need for coverage, affordability, and long-term treatment adherence."
We'll combine.
Responsibilities bullet points:
Under "Patient Caregiver Support":
- Deliver pre-prescription (pre-NBRx) disease state education to patients and caregivers via small group meetings and presentations to advocacy groups, community-based organizations, and professional societies.
- Provide information regarding product efficacy, safety, and access support available through ACADIA Connect to patients and/or caregivers who have opted in through various programs.
- Offer approved educational resources helping patients and caregivers understand their disease and empower them to talk to their doctor about PDP.
- Distribute approved educational materials to enhance patient and caregiver awareness of PDP and potential treatment with NUPLAZID®.
- Build trusting relationships to ensure patients and caregivers feel supported throughout their journey.
Under "Access & Coverage Coordination":
- Collaborate with Patient Access Managers (PAMs) to address patient or caregiver questions related to coverage, reimbursement, and affordability.
- Facilitate the referral and transition process for patients into ACADIA Connect for comprehensive access assistance.
Under "Cross-Functional Collaboration":
- Partner primarily with Neurology Sales Specialists and Long-Term Care Sales Specialists to ensure community-based healthcare providers are aware of Patient Educator resource provided by ACADIA.
- Respond to inquiries generated through patient/caregivers, key customers, community organizations, and/or advocacy events.
- Collaborate with community-based organizations, advocacy organizations, and professional societies to support patient and caregiver education programs.
Under "Education and Program Enhancement":
- Provide feedback and insights to the marketing team to improve patient engagement and educational initiatives.
Qualifications bullet points:
- Bachelor’s degree in nursing, social work, psychology, or a related healthcare field; advanced degree preferred.
- Minimum of 3–5 years of experience in pharma with preferred candidates having experience in patient education, patient navigation, advocacy, or pharmaceutical patient support services.
- Knowledge of neurology, psychiatry, or movement disorders preferred, experience with Parkinson’s Disease or PDP strongly desired.
- Demonstrated ability to build empathetic and supportive relationships with patients and caregivers.
- Excellent communication, interpersonal, and active listening skills.
- Experience collaborating across marketing, patient support services, advocacy, and field-based teams.
- Familiarity with compliance standards for patient-facing pharmaceutical roles.
- Ability to meet travel requirements, including driving and overnight stays; air travel as needed.
Competencies (Skills):
- Patient-Centered Focus – Dedicated to improving patient and caregiver experiences.
- Empathy & Emotional Intelligence – Skilled at providing compassionate support.
- Collaboration & Teamwork – Works effectively across functions and with external partners.
- Strong Communication – Clear and effective educator with patients, caregivers, and internal teams.
- Adaptability & Initiative – Proactive in meeting evolving patient needs.
- Privacy, Compliance & Confidentiality – Consistently safeguards patient health information and adheres to company compliance and privacy standards; exercises discretion in all patient and caregiver interactions.
Physical Requirements (maybe schedule? but we can include under Schedule? Actually physical requirements are separate but not listed as allowed heading. Could we include under Schedule? Not ideal. Could we omit? The instruction says include a section ONLY when posting has real, specific content for it. Physical Requirements is specific content. But we don't have a heading for Physical Requirements in allowed list. We could incorporate into Schedule or maybe under Responsibilities? Not appropriate. Perhaps we can treat Physical Requirements as part of Schedule? But schedule is about time, not physical. However we could create a Schedule section and include travel and physical requirements there. The instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., meaning those are examples, but we should use those headings. It doesn't forbid other headings? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we must map all content into those headings. Physical Requirements could go under Schedule? Not ideal but maybe we can include under Schedule as "Travel and physical requirements". Or we could put under Requirements? Actually there is a Requirements heading (maybe for qualifications?). But we already have Qualifications and Skills. The list includes Requirements as a possible heading separate from Qualifications. Could use Requirements for things like travel requirements, physical requirements, location, etc. Then Qualifications for education/experience, Skills for competencies. That seems plausible.
Thus we can have:
- About the role
- Responsibilities
- Requirements (travel, physical, location)
- Qualifications (education, experience, knowledge, abilities)
- Skills (competencies)
- Benefits
- Pay
- Schedule (maybe not needed if we used Requirements for travel). But we still have Schedule heading possible for work hours? The posting mentions travel up to 75% of time, occasional after-hours work. That's schedule. Could put under Schedule. Then Requirements could be for location/residency, ability to drive, etc. But we have overlapping.
Let's decide: Use Requirements for eligibility: must reside within territory (or within 30 miles of its border), within reasonable proximity to a major airport, eligibility to drive a company vehicle, ability to travel independently by air. Also maybe physical requirements? Could include physical requirements under Requirements as well.
Schedule: Travel may be up to 75% of the time, including occasional after-hours work based on business needs.
Thus we have both.
Now Benefits: list from "What we offer US-based Employees:" includes:
- Competitive base, bonus, new hire and ongoing equity packages
- Medical, dental, and vision insurance
- Employer-paid life, disability, business travel and EAP coverage
- 401(k) Plan with a fully vested company match 1:1 up to 5%
- Employee Stock Purchase Plan with a 2-year purchase price lock-in
- 15+ vacation days
- 13 -15 paid holidays, including office closure between December 24th and January 1st
- 10 days of paid sick time
- Paid parental leave benefit
- Tuition assistance
Also earlier mention: "In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location." That's more Pay.
Pay: Salary Range $109,500—$136,900 USD, plus discretionary bonus and equity awards.
Now we must not include boilerplate like EEO, legal, privacy, etc. Remove those.
Now produce HTML fragment.
We'll need to wrap each section in heading and then content.
For lists, use - .
For prose, use
.
We must not repeat job title.
Let's craft.
About the role: combine company overview and role description into a <
- under Qualifications heading. Skills under Skills heading for competencies.
- Benefits: "In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location." Also "What we offer US-based Employees:" list of benefits. So we have Benefits section with list.
- Pay: Salary Range $109,500—$136,900 USD. Also mention discretionary bonus and equity awards. So Pay section includes that.
- Schedule: Travel may be up to 75% of the time, occasional after-hours work. Also Physical Requirements includes travel, ability to drive, etc. Could be Schedule? The instruction says Schedule section only if posting states it. There's travel percentage; could be considered schedule. We'll include Schedule heading with travel up to 75%, occasional after-hours work, ability to travel independently, reside within territory, etc. Also Physical Requirements could be part of Schedule? Might be better to put under Schedule. But we could also not create Schedule if content is thin. However we have travel details; that's schedule-related. We'll include Schedule.
We must not include sections with filler like "commensurate with experience". We have specific salary range, so Pay is valid.
We must not include Job ID etc. Not present.
We must remove EEO statement, legal, privacy, etc. Also remove "Notice to Search Firms..." etc.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all bullet points exactly as given, but we can rephrase? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep the content verbatim (or close) but not omit any details. However we can format as list items; we must not lose any detail. We'll need to include each bullet point.
Let's extract details.
About Acadia Pharmaceuticals paragraph:
"Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson’s disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimer’s disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. At Acadia, we’re here to be their difference. Seeking talent near: New York, NY; Boston, MA; New Haven, CT; Burlington, VT; Portland, ME"
Then role description:
"As a Patient Educator, you’ll be at the heart of our mission to empower patients and caregivers navigating the challenges of Parkinson’s Disease Psychosis (PDP). In this vital role, you’ll deliver compassionate, clear, and actionable disease state education—helping individuals understand their condition and explore treatment options, including NUPLAZID®. You’ll serve as a trusted guide during early patient engagement, bridging the gap between diagnosis and ongoing support. By ensuring a smooth transition to ACADIA Connect and Patient Access Managers (PAMs), you’ll help patients access the resources they need for coverage, affordability, and long-term treatment adherence."
We'll combine.
Responsibilities bullet points:
Under "Patient Caregiver Support":
- Deliver pre-prescription (pre-NBRx) disease state education to patients and caregivers via small group meetings and presentations to advocacy groups, community-based organizations, and professional societies.
- Provide information regarding product efficacy, safety, and access support available through ACADIA Connect to patients and/or caregivers who have opted in through various programs.
- Offer approved educational resources helping patients and caregivers understand their disease and empower them to talk to their doctor about PDP.
- Distribute approved educational materials to enhance patient and caregiver awareness of PDP and potential treatment with NUPLAZID®.
- Build trusting relationships to ensure patients and caregivers feel supported throughout their journey.
Under "Access & Coverage Coordination":
- Collaborate with Patient Access Managers (PAMs) to address patient or caregiver questions related to coverage, reimbursement, and affordability.
- Facilitate the referral and transition process for patients into ACADIA Connect for comprehensive access assistance.
Under "Cross-Functional Collaboration":
- Partner primarily with Neurology Sales Specialists and Long-Term Care Sales Specialists to ensure community-based healthcare providers are aware of Patient Educator resource provided by ACADIA.
- Respond to inquiries generated through patient/caregivers, key customers, community organizations, and/or advocacy events.
- Collaborate with community-based organizations, advocacy organizations, and professional societies to support patient and caregiver education programs.
Under "Education and Program Enhancement":
- Provide feedback and insights to the marketing team to improve patient engagement and educational initiatives.
Qualifications bullet points:
- Bachelor’s degree in nursing, social work, psychology, or a related healthcare field; advanced degree preferred.
- Minimum of 3–5 years of experience in pharma with preferred candidates having experience in patient education, patient navigation, advocacy, or pharmaceutical patient support services.
- Knowledge of neurology, psychiatry, or movement disorders preferred, experience with Parkinson’s Disease or PDP strongly desired.
- Demonstrated ability to build empathetic and supportive relationships with patients and caregivers.
- Excellent communication, interpersonal, and active listening skills.
- Experience collaborating across marketing, patient support services, advocacy, and field-based teams.
- Familiarity with compliance standards for patient-facing pharmaceutical roles.
- Ability to meet travel requirements, including driving and overnight stays; air travel as needed.
Competencies (Skills):
- Patient-Centered Focus – Dedicated to improving patient and caregiver experiences.
- Empathy & Emotional Intelligence – Skilled at providing compassionate support.
- Collaboration & Teamwork – Works effectively across functions and with external partners.
- Strong Communication – Clear and effective educator with patients, caregivers, and internal teams.
- Adaptability & Initiative – Proactive in meeting evolving patient needs.
- Privacy, Compliance & Confidentiality – Consistently safeguards patient health information and adheres to company compliance and privacy standards; exercises discretion in all patient and caregiver interactions.
Physical Requirements (maybe schedule? but we can include under Schedule? Actually physical requirements are separate but not listed as allowed heading. Could we include under Schedule? Not ideal. Could we omit? The instruction says include a section ONLY when posting has real, specific content for it. Physical Requirements is specific content. But we don't have a heading for Physical Requirements in allowed list. We could incorporate into Schedule or maybe under Responsibilities? Not appropriate. Perhaps we can treat Physical Requirements as part of Schedule? But schedule is about time, not physical. However we could create a Schedule section and include travel and physical requirements there. The instruction: "Use
- .
For prose, use
. We must not repeat job title. Let's craft. About the role: combine company overview and role description into a <