Patient Dining Services Manager
Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving more than 1,000 hospitals and healthcare systems across the country. With over 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients.
About the role
We are seeking a Patient Services Manager to lead our 25-member Patient Services Team in a 319-bed Acute Care setting in Germantown, TN.
Responsibilities
- Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
- Hires, directs, coaches, trains, and develops patient service team members
- Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
- Ensures patient services staff assists in achieving stated patient satisfaction goals
- Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
- Participates in/leads patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs
Requirements
- Minimum of two years of experience in food service management, preferably in an acute care setting
- ServSafe® certified (desirable)
- Possess the necessary skills to effectively utilize Microsoft Office applications, electronic medical record, and diet office systems
Benefits
- Medical
- Dental
- Vision
- Life Insurance/AD&D
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
Pay
$55,000-60,000
Relocation assistance available.
Schedule
Monday through Friday from 7am to 5pm, with rotating weekends/holidays.