Patient Dining Associate (Per Diem)

About the role

Location Detail: United States. Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. The Hospital of Central Connecticut is an acute-care community teaching hospital providing comprehensive inpatient and outpatient services in general medicine and surgery, as well as a wide variety of specialties. Staffed by our talented team of leading professionals, The Hospital of Central Connecticut provides a wide array of services throughout the region, caring for patients from birth through the end of life.

Responsibilities

• Responsible for patient food service on assigned units including menu selections, tray assembly, tray delivery and pick up, stocking patients' units where needed, and fulfills special requests in-between meal food delivery.
• Responsible for maintaining accurate and current information for each patient on their assigned unit.
• Conducts patient food service including menu selections, tray assembly, tray delivery and pick up, stocking units where needed, and fulfills special requests in-between meal food delivery.
• Takes patients' menu selections prior to meal service while complying with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Interacts with Nursing to ensure patients' diet prescriptions are accurate, and patients' food needs are met.
• After trays are passed, completes rounding to check on patients and address any additional needs.
• Retrieves trays from patients once meal is done.
• May assist dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.
• Communicates any patient related problems/concerns to appropriate personnel, in a timely manner following departmental procedures.
• Participates and attends departmental meetings and staff development programs, as appropriate.
• Perform other related duties as required.

Qualifications

Minimum Requirements:

• Must be able to read and speak English.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. May need to exhibit ability to compute ratio and percent.
• Possesses necessary skills to effectively operate hospital's admission, discharge and transfer (ADT) system and other computer-based systems which manage patient-care records.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.

Preferred Qualifications:

• High School Diploma or GED.
• 2 years of customer service experience.
• Additional languages a plus.