PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)

About the role

Located at McLeod Regional Medical Center, 555 East Cheves Street, Florence, SC 29506, the Patient Dining Associate (Dietary Aide) works on assigned units in a healthcare facility to help patients make menu selections, assemble, deliver and pick up meal trays, and ensure meals are accurate and delivered at the right time and temperature. Morrison Healthcare, a Compass Healthcare company with over 70 years of experience, values caring for people, fostering belonging, and creating moments that matter, supporting leading health systems nationwide with culinary, nutritional, and operational expertise.

Responsibilities

• Help patients understand their menu selections and work with nursing to ensure their orders comply with their nutritional requirements or restrictions.
• Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
• Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner.
• Retrieve trays from patient rooms at assigned times.
• Complies with regulator agency standards, including federal, state and JCAHO.
• Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
• Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
• Follows facility and department infection control policies and procedures.
• Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
• Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
• Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
• Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
• Performs other duties assigned.

Requirements

Previous customer service experience required.

Qualifications

• Ability to read, write and interpret documents in English.
• Basic computer and mathematical skills.
• Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.

Benefits

Full-time and part-time positions are offered the following benefits:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identify Theft Protection
• Pet Insurance
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services