Patient Customer Service Representative

Responsibilities

• Utilize technology to support patient registration.
• Route written communications as appropriate.
• Communicate with others in person, by telephone, and/or email using various communication technologies.
• Receive patients and visitors and handle general inquiries.
• Determine work priorities on assigned shifts.
• Assist with supporting associates on new procedures and duties.
• Perform other duties as assigned by Patient Access Manager or Team Lead.

Requirements

• Education Level: High School (equivalent experience will be considered).

Physical Demands

• Sitting
• Standing
• Extended computer usage
• Walking

Work Environment

• Well-lit, on-site, climate-controlled environment.
• Noise level: quiet.

Pay

For this US-based position, the base pay range is $14.50 - $18.99 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

Benefits

Competitive benefits package including opportunities for career growth, learning, and collaboration. The company is dedicated to giving back to the community and supporting its team.