Patient Cordinator

About the role

Join Ivy Health’s dedicated team where you are not just an employee but a valued teammate. Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Ivy Health has been recognized by Gallup as an Exceptional Workplace, reflecting an engaged workplace culture. The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families. Located in Avenel, NJ, this is a full-time position.

Responsibilities

• Patient registration
• Patient scheduling
• Perform administrative tasks to support front office operations
• Maintain accurate patient records
• Manage appointments
• Provide excellent customer service to patients and families

Qualifications

• 2+ years of administrative experience in a healthcare setting (preferred)
• Proficiency in Microsoft Office applications (Excel, Word, Outlook)
• Great time management and ability to multi-task in a fast-paced environment
• Self-motivated with a drive to exceed patient expectations
• Adaptability and positive attitude with fluctuating workloads
• Self-motivated with eagerness to learn and grow
• Dedication to exceptional patient outcomes and quality of care

Pay

$19-20/hr.

Benefits

• Medical, dental, vision, and pet insurance
• Paid parental leave
• Short- and long-term disability
• Employee Assistance Program (EAP) + discount program
• Complimentary therapy services
• 401(k) with company match
• Up to 20 PTO days, 6 holidays, 2 CEU days, and CEU reimbursement annually

Schedule

Full-Time