Patient Coordinator (Traveling Position)

About the role

ProGrin Dental is a value-driven, people-obsessed dental group committed to delivering unforgettable patient care and building a workplace where the team thrives. We're growing and looking for an energetic, compassionate Patient Coordinator who thrives in a team environment and wants to develop their skills and their career.

What Makes ProGrin Different?

• 4–6 weeks PTO
• Wellness Program – team members take home an average of $1,871.65 more each year by participating
• Health & life insurance
• 401K with 4% match
• Paid birthday off
• Figs uniforms
• Mentorship & growth training (we invest in YOU!)
• Bonus opportunities for patient & team referrals
• Fun culture – themed dress-up days, office parties, quarterly outings, and more
• Supportive doctors who work with you, not above you

Responsibilities

• Answer and respond to telephone inquiries professionally and efficiently
• Confirm and schedule patient appointments with accuracy
• Verify and update patient insurance and financial records
• Ensure all necessary patient forms and consents are completed and filed properly
• Assist patients with financial arrangements and explain payment options
• Process insurance claims and follow up on outstanding claims
• Collect copayments and outstanding balances at the time of service
• Monitor accounts receivable and support collections as needed

Requirements

• High school diploma
• One year of dental office experience or customer service

Qualifications

• Love people and have a heart for service
• Great communication skills and detail-oriented
• Want a career, not just a job
• Value personal growth and team collaboration

Success In This Role Looks Like

• Patients leave smiling, cared for, and confident
• You stay organized, on-time, and ready to support your team
• You grow into more advanced responsibilities and leadership
• You become a culture champion in the office