Patient Coordinator- PRN

About the role

Akumin is a leading provider of outpatient radiology and oncology services, partnering with top hospitals and health systems nationwide to deliver advanced diagnostic imaging and exceptional patient care close to home. With a national footprint, cutting-edge technology, and a strong commitment to innovation and patient-centered care, our teams play a vital role in improving outcomes for millions of patients each year. We are currently hiring for a Patient Coordinator at our West Palm facility. This will be a full time position.

Responsibilities

• Greets and assists patients, customers and visitors in person and over the phone
• Performs patient registration in various systems
• Answers all phone calls in a professional and courteous manner
• May collect monies for time-of-service patient responsibility
• May be responsible for verifying insurance coverage and obtain prior authorization
• May perform preliminary screening of patients prior to procedures, which may include medical history
• May transport patient to/from the exam room
• May assist in patient transfer on/off the exam table
• May provide the patient with preliminary and post-procedure instructions
• In the mobile setting, may assist in preparing the unit for transport
• Maintains a clean and organized work area
• May order supplies and ensure the work area is properly stocked
• Ensures accuracy of patient records
• May schedule patient appointments and obtain insurance verification and/or authorization
• May prepare medical records for physicians, patients and customers
• Ensures accurate documentation of patient visits in various electronic systems and on written documents
• May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer
• Performs all duties within HIPAA regulations
• Other duties as assigned

Requirements

• High School Diploma or equivalent experience required
• For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire
• For Fixed Radiology, CPR Certification is a plus
• As applicable, valid state driver's license required
• Ability to work at several locations required
• Strong customer service skills
• Organizational and multi-tasking skills
• Basic knowledge of computer applications and programs
• Local travel may be required to support multiple sites
• The COVID-19 vaccination is/may be a condition of employment
• All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment

Qualifications

• Six months customer service or related experience and/or training (preferred)
• Knowledge of medical terminology is a plus
• Bilingual in Spanish is a plus

Benefits

• Competitive compensation
• Flexible scheduling
• Cross training opportunities
• Medical, dental, and vision insurance
• HSA accounts with employer contributions
• 401(k) eligibility with employer match
• Paid holidays
• Defined PTO and sick time programs

Eligibility for benefits will vary based on role type and hours worked.