Patient Coordinator – Phillips

Full-time position in Phillips, WI.

About the role

We are looking for a hard-working, detail-oriented team player with an excellent attendance record to join our team as a Patient Coordinator. This role involves providing excellent customer service and handling all office-related tasks in a dental office setting.

Responsibilities

• Greet and check-in patients
• Verify all paperwork/documentation is completed, collected, and updated as needed
• Answer phone with a warm greeting and smile
• Manage patient confirmations
• Perform insurance verifications (fax, phone, online)
• Manage incoming office email
• Fill cancelled appointments and keep the schedule full
• Handle monthly recare reminders, postcards, and follow-ups
• Check patients out and collect co-payments
• Accurately process all patient payments into software
• Prepare and mail statements
• Review and complete unattached procedures and prepare claims for insurance
• Pick up and distribute office mail
• Ensure waiting rooms are organized and tidy, including the beverage center
• Perform closing procedures for the day/month and submit appropriate reports
• Handle daily bank deposits
• Provide administrative support as needed

Schedule

Monday – Thursday, 7:30 AM – 4:30 PM (4-day work week).