Patient Coordinator (Full Time)

Schweiger is one of the leading dermatology practices in the country with over 580+ healthcare providers and 170+ offices across New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger provides medical, cosmetic, and surgical dermatology and allergy services with over 2.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff, and all team members.

About the Role

Full-Time Patient Coordinator at our Warren, NJ office. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff.

Responsibilities

• Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks, and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance the quality of service and care offered to patients and respective provider(s).
• Understand provider-to-patient flow and anticipate the provider’s next steps to the best of their ability.
• Perform inventory responsibilities and stocking of supplies and equipment as requested.
• Attend all in-house training and continued education opportunities.

Requirements

• Healthcare experience is required.
• Medical Receptionist experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer-savvy and familiar with Microsoft Word, Excel, and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer service skills.
• Must be a professional, reliable, and dedicated employee.
• Prior experience working in a dermatology/medical environment preferred.
• Open availability to work during weekdays and weekends.

Schedule

Full time, 30+ hours. Availability Monday through Friday with rotating Saturdays within operating hours of 7am–7pm (alternating Saturdays). Flexibility to help cover in a team environment is needed.

Pay

Hourly pay range: $17–21

Benefits

Full-time employees (30+ hours per week) are eligible for:

• Medical (Virtual Care included), HSA/FSA, Dental, Vision on the 1st of the month after hire date
• 401K after 30 days of employment
• Company-sponsored Short-Term Disability (only applicable for non-California employees)
• Pre-tax savings available for public transit commuters
• Your birthday as an additional personal holiday

Part-time employees (less than 30 hours) are eligible for:

• Dental and Vision on the 1st of the month after hire date
• 401K after 30 days of employment
• Employee discounts on Schweiger skincare products & cosmetic services