Patient Coordinator (Full Time)

Schweiger is one of the leading dermatology practices in the country with over 580+ healthcare providers and 170+ offices across New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. We provide medical, cosmetic, and surgical dermatology and allergy services, serving over 2.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff, and all team members. Schweiger has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years and has received Great Place to Work certification.

About the role

Full-Time Patient Coordinator at our Clifton Park Office. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff. Open to candidates with no prior experience but who have an interest in healthcare, teamwork experience, and are detail-oriented with a flexible schedule.

Responsibilities

• Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks, and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance the quality of service and care offered to patients and respective providers.
• Understand provider-to-patient flow and anticipate the provider’s next steps to the best of your ability.
• Perform inventory responsibilities and stocking of supplies and equipment as requested.
• Attend all in-house training and continued education opportunities.

Requirements

• Healthcare experience is required; prior experience as a Medical Receptionist is preferred.
• Experience using EMR software and patient scheduling systems is preferred.
• Must be computer-savvy and familiar with Microsoft Word, Excel, and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer service skills.
• Must be a professional, reliable, and dedicated employee.
• Prior experience working in a dermatology or medical environment is preferred.
• Open availability to work during weekdays and rotating Saturdays within operating hours of 7am–7pm.
• Flexibility to help cover in a team environment is needed.

Benefits

Full-time employees (30+ hours per week) are eligible for:

• Medical (Virtual Care included), HSA/FSA, Dental, and Vision benefits starting on the 1st of the month after hire date.
• 401K after 30 days of employment.
• Company-sponsored Short-Term Disability (only applicable for non-California employees).
• Pre-tax savings available for public transit commuters.
• Your birthday as an additional personal holiday.

Part-time employees (less than 30 hours) are eligible for:

• Dental and Vision benefits starting on the 1st of the month after hire date.
• 401K after 30 days of employment.

• Employee discounts on Schweiger skincare products and cosmetic services.

Pay

Hourly pay range: $16–20.

Schedule

Full-time, 30+ hours per week. Availability Monday through Friday with rotating Saturdays within operating hours of 7am–7pm.