Patient Coordinator (Full Time)
About the role
Schweiger is one of the leading dermatology practices in the country with over 580+ healthcare providers and over 170+ offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger provides medical, cosmetic, and surgical dermatology and allergy services with over 2.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members. Schweiger has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger has also received Great Place to Work certification.
Responsibilities
- Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller
- Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s)
- Understand provider to patient flow and anticipate provider's next steps to the best of their ability
- Perform inventory responsibilities and stocking of supplies and equipment as requested
- Attend all in-house training and continued education opportunities
Qualifications
- Healthcare Experience is required
- Medical Receptionist Experience preferred
- Experience using EMR software and patient scheduling systems preferred
- Must be computer savvy and familiar with Microsoft Word, Excel and Outlook
- Strong communication, interpersonal, and organizational skills
- Excellent patient relation and customer services skills
- Must be professional, reliable and dedicated employee
- Prefer prior experience working in a dermatology / medical environment preferred
- Open availability to work during weekdays and weekends
Schedule
Full time, 30+ hours. Availability Monday through Friday with rotating Saturdays within operating hours of 7:00am-7:30pm. Open flexibility to help cover in a team environment is needed.
Pay
Hourly Pay Range: $17-$21