Patient Coordinator (Bilingual, Spanish)

Company Overview

Hero Practice Services delivers quality dental, vision, and orthodontic care to children in underserved communities at 30+ offices across seven states. Our core values we live by are: integrity, mission driven, patient first, accountability, compassion, and teamwork. Become a Hero and join us on our mission to help underserved kids!

Position Overview

Adventure Dental, Vision and Orthodontics in Albuquerque, New Mexico are currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

Pay

Pay range: $17‑$24/hr (plus bonus opportunity). Generous pay with monthly bonus opportunities.

Benefits

• PTO and paid holidays
• Career growth within your practice and the region
• Medical, dental, vision insurance
• 401K & more

Responsibilities

• Deliver a red‑carpet experience to all patients and caregivers while ensuring intake information is accurate and complete.
• Call patients regarding appointment confirmations, reminders, and cancellations.
• Adhere to scheduling best practices to ensure the patient’s time is being optimized.
• Review patient and family health needs to ensure all needs are met.
• Coordinate patient flow by keeping the appointment schedule organized and full.
• Ensure practice is clean and presentable to patients, including cleaning restrooms, patient lobby, mopping, vacuuming, dusting, etc.
• Participate in other duties that support the mission of providing high‑quality and compassionate dental, vision, and orthodontic services to underserved children.

Qualifications

• Attention to detail and the ability to handle a diverse workload.
• Strong interpersonal skills and a friendly, outgoing demeanor.
• Bilingual a plus.
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW.
• Previous dental experience a plus.
• Willingness to perform other duties that support the business and our mission.