Patient Coordinator

Fairmont Family Dental is a welcoming, two‑doctor practice seeking an experienced Patient Coordinator to join the team. The ideal candidate is friendly, organized, dependable, and confident working with patients while keeping the front office running smoothly.

Schedule

Tuesday–Friday plus alternating Saturdays. Mondays are always off.

Responsibilities

• Greet and check patients in and out with a warm, professional attitude.
• Answer phones, schedule appointments, and respond to patient questions.
• Collect copays, payments, and balances.
• Keep the schedule full and productive through effective scheduling and follow‑up.
• Help coordinate patient appointments and maintain an efficient front desk.
• Use Open Dental for scheduling, patient records, and office communication.
• Assist patients with third‑party financing options such as CareCredit, Cherry, and Sunbit.
• Provide occasional support with treatment presentation when needed.
• Work closely with the doctors and clinical team to provide an excellent patient experience.

Requirements

• At least 1 year of dental office experience (required).
• Previous dental front‑office or patient coordination experience (preferred).
• Experience with Open Dental (strongly preferred).
• Comfortable collecting payments and discussing financing options.
• Strong communication and customer service skills.
• Organized, dependable, and able to multitask in a busy dental office.
• Positive, team‑oriented attitude.
• Willingness to work alternating Saturdays.
• High School Diploma or equivalent; or a combination of education and experience.

Benefits

• Full‑time, consistent schedule with Mondays always off.
• Health Insurance.
• Vision Insurance.
• 401(k) with company match.
• Life Insurance.
• Short‑Term & Long‑Term Disability.
• Paid Time Off.
• Paid Holidays.
• Monthly bonus opportunities.
• Monthly continuing education.
• Supportive, team‑focused work environment.

Position is hourly (FLSA status) and reports to the Operations Manager.