Patient Coordinator
SportsMed Physical Therapy · Glen Rock, NJ · 3 wk ago
On-siteHealthcare$20–$24/hrFull-time
Position
The Position
- Assist patients and visitors at the front desk
- Schedule/approve appointments
- Communicate with insurance companies for benefit verification and authorization
- Enter data accurately and promptly
- Support the team to meet and exceed office goals
Responsibilities
Responsibilities
- Welcome patients and visitors, in person or on the telephone
- Optimize patient satisfaction, provider time, and treatment room utilization
- Complete insurance verifications
- Maintain patient accounts by obtaining, recording, and updating personal and financial information
- Obtain revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
- Protect patients' rights by maintaining confidentiality of personal and financial information
- Maintain operations by following policies and procedures; reporting needed changes
Requirements
Requirements
- An ability to work in a fast-paced environment
- Multitasking skills
- Flexibility
- Professional Telephone skills
- Excellent customer service skills
- Superior Time Management
- Organization skills
- Attention to detail
- Computer skills (EMR Systems, Microsoft Excel, Microsoft Outlook)
- Focus on quality
- Professionalism
- Experience working in a Physical therapy environment, medical office, or hospitality background with a strong emphasis on customer service
- Bilingual Spanish preferred
Benefits
What We Offer
- Excellent career growth opportunity
- Competitive pay based on experience and added value
- Medical benefits, life and disability insurance, PTO, sick time, paid holidays
- 401k with 4-8% Match based on tenure
- Pay Range $ 20.00 - $ 24.00 per hour