Patient Coordinator
About the role
With five locations throughout the Twin Cities metro area, Northwest Eye is among the largest specialty eye care providers in the Midwest. Our environment is both dynamic and adaptable! The variety of patients you interact with each day and cutting-edge eye health practices will keep you at the top of your game. Northwest Eye Clinic has an opening for a full-time Patient Coordinator. This position would be at our Golden Valley location. This individual is responsible for welcoming patients to the practice; treating all patients in a professional and courteous manner; checking-in patients; reviewing patient charts to verify necessary information and signatures; entering new patient information into the computer; answering the telephone; directing calls to appropriate personnel; scheduling appointments; enter in patient recalls.
Responsibilities
- Excellent customer service and communication skills
- Strong communication and interpersonal skills
- Strong organization with attention to detail
- Accurate data entry
- Personable and empathetic with patient's needs and concerns
- Ability to work as a team member
- Respectful treatment of patients and co-workers
- Composure under pressure
Requirements
- High school diploma or equivalent
- One year minimum experience in customer service
- Experience in a medical practice preferred
Benefits
- Health Insurance (medical, dental, vision, HSA)
- Paid Time Off (PTO)
- Holiday Pay
- 401K Retirement Savings Plan
- Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
- Employee Assistance Program
- Employee Discounts
Pay
Starting pay is $18.50-$21.00/hour.
Schedule
Full-time position at the Golden Valley location.
About Us
Northwest Eye Clinic provides a wide range of service offerings from comprehensive pediatrics, cataract surgery and premium lens implants, treatment of corneal and retinal disease and glaucoma, oculofacial and esthetic services to LASIK and total eye care that allow us to care for all ages, from newborns to seniors. Our doctors, surgeons, and eye care professionals are true professionals with uncommon enthusiasm for education patients about eye care. We make patient education our focus and encourage patients to Be Eye Wise about their eye health. Northwest Eye and MN Eye Consultants are now sister companies under Unifeye Vision Partners!