Patient Coordinator

About the role

The patient coordinator is responsible for the overall flow of patients into the exam rooms during clinic day. They also measure vital signs, maintain customer service standards, oversee patient tracking, collect co-pays, ensure rooms are cleaned, and stock them with necessary supplies.

Responsibilities

• Direct the flow of patients into the rooms during clinic days.
• Measure vital signs, including blood pressure, weight, and height, and record information on patients' charts.
• Maintain the highest level possible of customer service standards in patient check-in, status update, answering phone calls, etc.
• Provide professional, friendly, and compassionate service to all patients and staff.
• Oversee patient tracking in Athena while collecting co-pays, and ensuring form completion.
• Ensure rooms are cleaned between patients.
• Stock rooms with necessary supplies at all times.

Requirements

• A high school diploma or equivalent (GED).
• Customer service experience required.
• Medical office experience preferred.

Qualifications

This is a great opportunity for an entry-level individual looking to gain experience in healthcare.

Skills

None specifically listed in the job description.

Benefits

• Paid Time Off and Paid Holidays.
• Company-paid life and long-term disability insurance.
• Voluntary life, AD&D, and short-term disability insurance.
• Critical Illness and Accident Insurance.
• 401(k) Savings Plan.
• 401(k) Employer Contribution.
• Pet Insurance.
• Commuter Benefits.
• Employee Assistance Program (EAP).
• Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA).
• HSA Employer Contribution (when enrolled in a HDHP).

Pay

$17.00 - $18.00 per hour.

Schedule

N/A