Patient Coordinator

About the role

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Ivy’s rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Responsibilities

• Greet and check-in patients
• Schedule appointments
• Answer incoming phone calls
• Verify insurance coverage and obtain necessary authorization
• Collect payments
• Process new patients
• Help the clinic maintain optimal performance

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook
• Great time management and ability to multi-task in a fast-paced environment
• Self-motivated with a drive to exceed patient expectations
• Adaptability and positive attitude with fluctuating workloads
• Eagerness to learn and grow
• Dedication to exceptional patient outcomes and quality of care

Benefits

• Full benefits package beginning within your first month of employment
• Generous PTO (Paid Time Off) plans and paid holidays
• Bonus incentive opportunities
• Access to abundant resources, robust mentorship, and career advice
• Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development
• Collaboration with leaders like Hospital for Special Surgery (HSS)

Ivy Rehab is recognized by Modern Healthcare as a best employer, signifying excellence in workplace culture.

Pay

$20-24 per hour

Schedule

40 hours per week

Location: Hopewell Junction, NY