Patient Coordinator

About the role

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service.

Responsibilities

• Greeting and checking-in patients
• Scheduling appointments
• Answering incoming phone calls
• Verifying insurance coverage and obtaining necessary authorization
• Collecting payments and processing new patients
• Helping the clinic maintain optimal performance

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook
• Great time management and ability to multi-task in a fast-paced environment
• Self-motivated with a drive to exceed patient expectations
• Adaptability and positive attitude with fluctuating workloads
• Self-motivated with the eagerness to learn and grow
• Dedication to exceptional patient outcomes and quality of care

Why Choose Ivy?

• Best Employer: Recognized by Modern Healthcare for excellence in our industry and outstanding workplace culture
• Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice
• Professional Development: Endless opportunities for career advancement through administrative and leadership training
• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes
• Incentives: Eligibility for a full benefits package beginning within your first month, generous PTO plans, paid holidays, and bonus incentive opportunities
• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care
• Empowering Values: Teamwork, growth, and serving others