Patient Coordinator

Location: New Jersey (Fort Lee, NJ)

About the role

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service.

Responsibilities

• Greeting and checking-in patients
• Scheduling appointments
• Answering incoming phone calls
• Verifying insurance coverage
• Obtaining necessary authorization
• Collecting payments
• Processing new patients
• Helping the clinic maintain optimal performance

Why Choose Ivy?

• Best Employer: Recognized by Modern Healthcare
• Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice
• Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development
• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes
• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment
• Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities
• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS)
• Empowering Values: Live by values that prioritize teamwork, growth, and serving others

Position Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook
• Great time management and ability to multi-task in a fast-paced environment
• Self-motivated with a drive to exceed patient expectations
• Adaptability and positive attitude with fluctuating workloads
• Self-motivated with the eagerness to learn and grow
• Dedication to exceptional patient outcomes and quality of care

Full Benefits In Your First 30 Days

• Medical, dental, vision insurance
• 401k with company matching contribution
• Disability & life insurance
• Pet insurance discounts for your fur babies
• Paid parental leave and maternity leave
• Gym and wellness discounts
• Free mental health + financial services
• Annual CEU allowance + paid CEU days annually
• Generous PTO Program & 6 paid holidays annually

Compensation

Compensation Range: $20.00-25.00/hr. The compensation range listed reflects the good faith estimate of pay this organization reasonably expects to offer for this position at the time of posting. Actual compensation will be determined based on relevant factors including skills, experience, qualifications, and work location. This range applies to the base salary or hourly rate only and does not include bonuses, benefits, or other forms of compensation that may be offered.