Patient Coordinator at Idaho Orthodontics
Specialty Dental Brands · Pocatello, ID · 3 mo ago
HealthcareFull-time
About the role
The Patient Coordinator plays a vital role in ensuring smooth scheduling, preparation, and follow-up for patient appointments. This position supports patients throughout their care experience, coordinates communication between providers and patients, and ensures all clinical and administrative needs are met.
Responsibilities
- Schedule all patient appointments, ensuring accuracy in time allocation, provider availability, and operatory needs.
- Confirm appointments are appropriately spaced and aligned with provider and operatory availability.
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- Coordinate pre-appointment and follow-up visits as directed by the clinical team.
- Contact patients to confirm appointments and provide preparation and follow-up instructions.
- Clearly communicate preparation instructions, financial expectations, and appointment timelines.
- Address patient questions and concerns in a professional and compassionate manner.
- Maintain the appointment calendar and alert the Office Manager or clinical team of any conflicts or changes.
- Monitor and reorder supplies as needed to support daily operations.
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