Patient Coordinator

Hero Practice Services delivers quality dental, vision, and orthodontic care to children in underserved communities at 30+ offices across seven states. Our core values are: integrity, mission driven, patient first, accountability, compassion, and teamwork.

About the role

Adventure Dental, Vision and Orthodontics in Albuquerque, New Mexico is seeking a Patient Coordinator to efficiently execute front office processes within a pediatric dental practice.

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
• Call patients regarding appointment confirmations, reminders, and cancellations
• Adhere to scheduling best practices to ensure the patient’s time is optimized
• Review patient and family health needs to ensure all needs are met
• Coordinate patient flow by keeping the appointment schedule organized and full
• Ensure practice is clean and presentable to patients, including cleaning restrooms, patient lobby, mopping, vacuuming, and dusting
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Requirements

• Attention to detail and the ability to handle a diverse workload
• Strong interpersonal skills and a friendly, outgoing demeanor
• Bilingual (a plus)
• Preferred knowledge of Microsoft Office (Word, Excel) and eCW
• Previous dental experience (a plus)

Pay

$17.00–$24.00 per hour, plus bonus potential.

Benefits

• PTO and paid holidays
• Career growth within your practice and the region
• Medical, dental, and vision insurance
• 401K