Patient Coordinator

About the Role

CHOICE Healthcare Services is the largest provider of pediatric dental care in the Southwest United States, dedicated to delivering high-quality care to children in our communities. Our mission is to provide everyone access to the healthcare they need.

Responsibilities

• Collect and process payments
• Import authorizations received by mail and follow up with parents via calls
• Schedule treatment appointments and recall appointments
• Confirm treatment appointments
• Handle incoming calls throughout the day
• Process No Show Reports
• Schedule patients from the ASAP List
• Check patients in and out
• Verify and update patient information on file
• Verify eligibility with insurance
• Call patients when they are past their 10-minute arrival window
• Confirm and schedule observation appointments
• Maintain the daily sign-in sheet
• Scan and enter NPP (Notice of Privacy Practices) into the system
• Regular, predictable attendance is required
• Work effectively and collaboratively with others

Requirements

• High school diploma or equivalent
• 6+ months of healthcare/dental front office experience is preferred
• Bilingual in Spanish is preferred

Benefits

• Care for your wellbeing and work-life balance
• Opportunities for professional and personal growth
• Support from experienced leadership
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefits package