Patient Coordinator

About the role

We work with Dentists, Orthodontists, and Anesthesiologists. The Front Office Receptionist schedules appointments, performs check-in and check-out duties, assists with checkout duties as needed, and performs administrative duties.

Responsibilities

• Collect and process payments
• Import and follow up on authorizations received by mail; call parents as needed
• Schedule treatment appointments and recall appointments
• Confirm treatment appointments
• Handle incoming calls throughout the day
• Process No Show Reports
• Schedule patients from the ASAP List
• Check patients in and out
• Verify and update patient information on file
• Verify eligibility with insurance
• Call patients when they are past 10 minutes of their scheduled time
• Confirm and schedule observation appointments
• Complete daily sign-in sheet
• Scan and enter NPP (Notice of Privacy Practices) into the system
• Regular, predictable attendance is required
• Ability to get along and work effectively with others

Requirements

• High school diploma or equivalent
• 6+ months of healthcare/dental front office experience is preferred
• Bilingual in Spanish is preferred

Benefits

• Care for your wellbeing and work-life balance
• Professional and personal growth opportunities
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefits package

Pay

$16.90 to $19.00 per hour