Patient Coordinator

Selected Responsibilities

• Meet, greet, and assist patients promptly, efficiently, and in a professional manner
• Set up new patients and update current patients’ information in the EMR system
• Schedule and reschedule appointments, as well as coordinate walk-in patients
• Answer phone calls promptly and relay messages when necessary
• Maintain the front desk and reception area in an organized, orderly fashion
• Collect co-payments, deductibles, and co-insurances
• Process referrals and provide complete and accurate referral information to our patients
• Balance cash register and ensure all credit payments are accurate
• Explain fees, services, and policies

Other Priorities

• Strong verbal and written communication
• Ability to maintain confidentiality and integrity
• Growth mindset
• Flexibility and resilience

Requirements

• Preferably bring a related degree
• With at least one year of Medical Front Desk experience

Benefits

We offer a comprehensive benefits package available on the first of the month following 30 days of employment.

Pay

The pay range for this position is $18.00 - $24.00 per hour.

Schedule

This is a full-time role involving weekday shifts and a rotating weekend schedule.

About the Role

Step into a vital role at the front lines of care. As a Front Desk team member, you’ll be the first point of contact for our patients — creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out.

Qualifications

Selected candidates will have strong verbal and written communication skills, the ability to maintain confidentiality and integrity, a growth mindset, and flexibility and resilience.

Skills

Preferred related degree and at least one year of Medical Front Desk experience.

Benefits

We offer a comprehensive benefits package available on the first of the month following 30 days of employment.

Application Instructions

All offers of employment are contingent upon the successful completion of a background check and drug screen.

Equal Employment Opportunity

Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.