Patient Collection Specialist (Chesapeake Specialty Care)- Part-Time- 30-39 hrs. weekly

About the role

The Patient Collection Specialist is responsible for managing the billing and collection of accounts that have patient balances due to self-pay or patient balances per insurance processing.

Responsibilities

• Stay current on Medical Debt Collection policies.
• Review weekly billing to patients and work any reports generated from patient billing.
• Follow collection protocol for past due balances.
• Send text, calls, etc. as appropriate.
• Manage calls from all patients with past due balances and accurately note accounts.
• Participate in revenue cycle meetings and process improvement initiatives.
• Identify and resolve billing complaints, answer questions from staff, patients, and insurance companies.

Requirements

• High school diploma or equivalent.
• Minimum 2-3 years of experience in a medical office.
• Experience with practice management systems and EHR platforms.

Benefits

University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports employees' health, life, career, and retirement.

The referenced base salary range represents the low and high end of SCN's salary range for this position. Exact salary will depend on geographic location, skills, work experience, market conditions, internal equity, responsibility factor, span of control, education/training, and other qualifications.