Patient Care Technician/Unit Clerk – FT Days

About the role

The Patient Care Technician (PCT) is an integral part of the nursing care team who works under the direction and supervision of RNs/LPNs. The PCT/UC is a specialty trained nursing assistant in the nursing unit who is responsible for the clerical and receptionist functions of the unit.

Responsibilities

• Promptly answers telephone calls and routes call appropriately and in a timely manner
• Reflect an atmosphere of calmness and professionalism to patients, visitors, and other health team members through a courteous and tactful approach
• Aid the patient in carrying out ADLs
• Performs nursing and non-nursing tasks
• Identify potential problems and communicate them appropriately
• Work cooperatively with other members of the health care team to assist in attainment of patient goals and to provide a clean, safe, and pleasant environment
• Consistently demonstrates competence and proficiency in Ward Clerk responsibilities and procedures
• Provide nutritional and hydration support and assist patients with personal hygiene/elimination needs
• Consistently demonstrate an awareness and understanding of patient needs for personal care and comfort
• Consistently take and record temperatures and other vitals and output of other measurements as applicable and report any abnormal vital signs to appropriate staff
• Assist nurses with treatments and procedures as directed in an accurate and timely manner
• Assume responsibility for patient belongings and personal property
• Strictly follows and enforces the principles of infection control standards
• Maintains health testing requirements
• Maintains current certifications / training in BCLS
• Completes required competencies annually
• Attends required unit meetings and in-services or reading minutes
• Adheres to KHC compliance policies

Requirements

• High School graduate or equivalent
• Certification from at least a 75-hour nurse aide course on hire
• Previous patient care experience, telephone, clerical and computer experience required
• Current BCLS certification
• Must be able to read, write and follow written or oral instructions
• Current Mandatory Reporter or acquire within three months of hire
• Must display a high degree of empathetic understanding and kindness towards patients and visitors
• Must be able to accept directions from nursing supervisors
• Must possess friendly attitude and excellent customer service
• Required to complete all annual competency training and maintain license and/or certification

Schedule

Full-time Days position working 7am-7pm when Unit Clerk and every third weekend from 6am-6pm when Patient Care Technician.

Benefits

• Medical, dental, and vision insurance
• Flexible spending accounts
• Retirement plan with company match of up to 6%
• Accrued hours for vacation and sick time
• Paid holidays
• Company benefits for employee life, employee AD&D, short term and long-term disability