Patient Care Technician – FT Days

About the role

Knoxville Hospital and Clinics seeks a Patient Care Tech to join their compassionate and innovative team. This role is full-time, working 3 days a week from 6am – 6:30pm, every third weekend, and 3 out of 6 holidays. The Patient Care Tech supports the nursing care team by performing clerical and receptionist functions, assisting patients with ADLs, and maintaining a professional and caring environment.

Responsibilities

• Promptly answers telephone calls and routes calls appropriately and in a timely manner.
• Consistently demonstrates competence and proficiency in Ward Clerk responsibilities and procedures.
• Provides nutritional and hydration support and assists patients with personal hygiene/elimination needs.
• Consistently takes and records temperatures and other vitals and outputs and other measurements as applicable, reporting any abnormal vital signs to appropriate staff.
• Affords assistance to nurses with treatments and procedures as directed, in an accurate and timely manner.
• Assumes responsibility for patient belongings and personal property.
• Strictly follows and enforces the principles of infection control standards.
• Maintains health testing requirements.
• Maintains current certifications / training in BCLS.
• Completes required competencies annually.
• Attends required unit meetings and in-services or reads minutes.
• Adheres to KHC compliance policies.

Requirements

• High School graduate or equivalent.
• Certification from at least a 75-hour nurse aide course and passed CNA testing upon hire.
• Previous patient care experience, telephone, clerical and computer experience required.
• Current BCLS certification.
• Must display a high degree of empathetic understanding and kindness towards patients and visitors.
• Must be able to accept direction from nursing supervisors.
• Must possess a friendly attitude and excellent customer service.
• Required to complete all annual competency training and maintain license and/or certification.

Qualifications

• None specified

Skills

• Excellent communication skills
• Ability to work independently and as part of a team
• Attention to detail
• Knowledge of infection control standards

Benefits

• Medical, dental, vision insurance
• Company-paid benefits for employee life, employee AD&D, short term and long-term disability
• Flexible spending accounts
• Retirement plan with company match of up to 6%
• Accrued hours for vacation and sick leave
• Paid holidays

Pay

• N/A

Schedule

• N/A

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