Patient Care Technician/Service Rep High Dose Therapy Maywood

Description

The Ambulatory PCT II/Service Representative promotes increased utilization of Loyola services by maintaining a customer service attitude that reflects the mission, vision, and values of Loyola Medicine. This role ensures effective clinical and clerical operations within the service area and performs all job duties under the highest customer service standards to exceed expectations. The individual consistently conveys a professional and positive image of Loyola Medicine during interactions with patients, families, physicians, staff members, and internal departments.

General Patient Care

• Patients and obtain vital signs
• Perform phlebotomy, EKGs, oxygen saturation checks, and waived testing
• Maintain patient safety at all times
• Ambulate patients using assistive devices (cane, walker, crutches)
• Support transfer and transport procedures as needed
• Assist with completion of patient testing and treatment procedures as specified by clinic protocols
• Provide wound care, including dressing changes

Front Office

• Demonstrate ownership of front office operations
• Greet and interact with patients and family members in a professional, welcoming manner
• Follow established protocols for patient check-in and check-out processes
• Monitor patient wait times and ensure timely service delivery

Qualifications

• Minimum Education Required: High School Diploma or equivalent
• Experience Preferred: At least one (1) year of previous job-related experience, C.N.A.
• Licensure/Certifications Required: (upon hire) Certified Nursing Assistant (CNA), BLS CPR thru the American Heart Association

Pay

Pay Range: $18.00- $24.44 per hour

Benefits

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Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.