Patient Care Technician/Senior Nursing Attendant - Med Surg, Full-Time, Evenings

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center offering sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, providing a full complement of inpatient and outpatient services.

About the role

We have an exciting opportunity to join our team as a Patient Care Technician / Senior Nursing Attendant in Medical-Surgical services. In this full-time, evening-shift role, the successful candidate assists the professional nurse in the care of patients and families by completing assigned patient care tasks, providing competent, safe, and compassionate care with an emphasis on understanding the challenges faced during hospitalization, procedures, or diagnostic tests. The role also supports unit maintenance, safety of supplies, equipment, and the environment, while demonstrating NYU Langone Health Core Values in all aspects of job performance.

Responsibilities

• Demonstrates knowledge of the NYU Langone Health Core Values and incorporates them into the performance of duties.
• Respects patient confidentiality, privacy, dignity, and rights.
• Demonstrates accountability for supplies, equipment, and environmental support.
• Assists in the collection of data for the unit’s Quality and Performance Improvement Program, including patient satisfaction and other measures.
• Assists the nurse in reviewing and implementing corrective action plans regarding patient/family response and satisfaction.
• Recognizes own limitations and requests assistance when needed.
• Discusses educational concerns and goals with the Nurse Manager or appropriate leadership.
• Seeks learning resources for identified learning needs.
• Participates in the orientation process of other patient care technicians.
• Participates in unit meetings and conferences.
• Completes annual mandatory education requirements for patient care technicians.
• Demonstrates awareness of the needs and behaviors of specific patient age groups and different cultures.
• Assists in supporting unit activities as requested.
• Assists in emergency situations as directed.
• Utilizes specialized skills and safety when carrying out specific tasks of patient care, including phlebotomy, fingersticks for glucose, and electrocardiograms.
• Demonstrates understanding of infection prevention and control standards.
• Assists in data collection and activities as assigned.
• Assists in maintaining safety and comfort needs of patients and families.
• Assists with admission, transfer, and discharge procedures per unit/service operations.
• Communicates responsiveness and support to patients, families, and other staff both verbally and non-verbally.
• Observes general behavior and reports same to the registered nurse to whom assigned.
• Performs safety observations for patients on continuous observation or in restraints, per policy and as directed.
• Provides assistance to patients in activities as applicable.
• Completes delegated responsibilities as directed by the registered nurse.
• Uses a clear, caring, and respectful communication style with patients, families, nurses, and other members of the healthcare team.
• Functions as a respectful member of the healthcare team.
• Answers patients' call lights promptly and effectively; completes patient requests for assistance with personal care and activity, and reports those requests not within the role of the patient care technician to the professional nurse assigned to the patient.
• Reports all observations concerning patients to the professional nurse responsible for the patient on a given shift.
• Responds to requests for specific tasks as delegated by any registered professional nurse.
• Provides for security of patients' personal property and handles valuables according to hospital procedure.
• Maintains cleanliness of the nursing unit as appropriate to position (e.g., utility room, unit refrigerators).
• Assists all team members, including registered nurses, licensed practical nurses, physicians, nursing attendants, patient unit clerks, escorts, dietary, and other healthcare employees.
• Assists in preparing patients for scheduled appointments, including placing the patient on a stretcher or in a wheelchair.
• Runs errands to other departments, including the delivery of specimens and equipment.
• Assists in keeping the patient environment, equipment, and care areas/units clean, safe, and orderly.
• Ensures that necessary equipment and supplies are present in patient rooms and on the unit.

Requirements

Patient Care Technician Minimum Qualifications:

• High School graduate or equivalent required.
• Graduate of a PCT program with at least 6 months of hospital experience, OR
• CNA graduate plus course completion in EKG & Phlebotomy, PCT certification eligible, plus at least 6 months of hospital experience, OR
• PCT Certification through National Healthcareer Association (NHA) with at least 6 months of hospital experience.
• BLS or Heartsaver CPR/AED certification (issued by the American Heart Association-AHA) is required upon entry to the position.
• Must complete PCT online program within 3 months of hire.

Senior Nursing Attendant Minimum Qualifications:

• High School Diploma or equivalent required.
• Graduate of Certified Nursing Attendant Program, certified as a CNA, and at least 6 months of relevant experience.
• BLS or Heartsaver CPR/AED certification (issued by the American Heart Association-AHA) is required upon entry to the position.

Skills

• Working knowledge of English (verbal, reading, and writing abilities); other languages are an asset.
• Strong customer service and communication skills.

Benefits

NYU Langone Hospital—Long Island provides a comprehensive benefits and wellness package designed to support employees and their loved ones at every stage of life. Offerings include:

• A robust support system for career development, starting a family, or saving for retirement.
• Financial security benefits, a generous time-off program, and employee resource groups for peer support.
• Access to a holistic employee wellness program focusing on seven key areas: physical, mental, nutritional, sleep, social, financial, and preventive care.

Pay

The salary range for this role is $59,618.50 annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The listed range does not include bonuses, incentive pay, differential pay, or other forms of compensation or benefits.