Patient Care Technician/Senior Nursing Attendant-HCC 12 Acute Medicine Unit-Day Shift (37.5 Hours)

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality, resulting in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida.

About the role

We have an exciting opportunity to join our team as a Patient Care Technician/Senior Nursing Attendant on the HCC 12 Acute Medicine Unit (Day Shift, 37.5 hours per week). In this role, the successful candidate assists the professional nurse in the care of patients and families by completing assigned patient care tasks, providing competent, safe, and compassionate care with an emphasis on understanding the challenges faced by hospitalization, undergoing procedures, or diagnostic tests. The role also supports the unit in maintaining and ensuring the safety of supplies, equipment, and the environment while demonstrating NYU Langone Health Core Values in all aspects of job performance.

Responsibilities

• Demonstrates knowledge of the NYU Langone Health Core Values and incorporates them into the performance of duties.
• Demonstrates respect for patient confidentiality, privacy, dignity, and rights.
• Demonstrates accountability for supplies, equipment, and environmental support.
• Assists in the collection of data for the unit’s Quality and Performance Improvement Program, including patient satisfaction and other measures.
• Assists the nurse in reviewing and implementing corrective action plans regarding patient/family response and satisfaction.
• Recognizes own limitations and requests assistance when needed.
• Discusses educational concerns and goals with the Nurse Manager or appropriate leadership.
• Seeks learning resources for identified learning needs.
• Participates in the orientation process of other patient care technicians.
• Participates in unit meetings and conferences.
• Completes annual mandatory education requirements for patient care technicians.
• Demonstrates awareness of the needs and behaviors of specific patient age groups and different cultures.
• Assists in supporting unit activities as requested.
• Assists in emergency situations as directed.
• Utilizes specialized skills and safety when carrying out specific tasks of patient care as assigned, including phlebotomy, fingersticks for glucose, and electrocardiograms.
• Demonstrates understanding of infection prevention and control standards.
• Assists in data collection and activities as assigned.
• Assists in maintaining safety and comfort needs of patients and families.
• Assists with admission, transfer, and discharge procedures per unit/service operations.
• Communicates responsiveness and support to patients, families, and other staff both verbally and non-verbally.
• Observes general behavior and reports same to the registered nurse to whom assigned.
• Performs safety observations for patients on continuous observation or in restraints, per policy and as directed.
• Provides assistance to patients in activities as applicable.
• Completes delegated responsibilities as directed by the registered nurse.
• Uses a clear, caring, and respectful communication style with patients and families, nurses, and other members of the health care team.
• Functions as a respectful member of the health care team.
• Answers patients' call lights promptly and effectively; completes patient requests for assistance with personal care and activity, and reports those requests not within the role of the patient care technician to the professional nurse assigned to the patient.
• Reports all observations concerning patients to the professional nurse responsible for the patient on a given shift.
• Responds to requests for specific tasks as delegated by any registered professional nurse.
• Provides for the security of patients' personal property and handles valuables according to hospital procedure.
• Maintains cleanliness of the nursing unit as appropriate to the position (e.g., utility room, unit refrigerators).
• Assists all team members, including registered nurses, licensed practical nurses, physicians, nursing attendants, patient unit clerks, escort, dietary, and other health care employees.
• Assists in preparing patients for scheduled appointments, including placing the patient on a stretcher or in a wheelchair.
• Runs errands to other departments, including the delivery of specimens and equipment.
• Assists in keeping the patient environment, patient equipment, and patient care areas/units clean, safe, and orderly.
• Ensures that necessary equipment and supplies are present in patient rooms and on the unit.

Requirements

• High School graduate or equivalent required.
• For Patient Care Technician: Graduate of a PCT program with at least 6 months of hospital experience OR CNA graduate plus course completion in EKG & Phlebotomy and PCT certification eligible plus at least 6 months of hospital experience, OR PCT Certification through National Healthcareer Association (NHA) with at least 6 months of hospital experience.
• For Senior Nursing Attendant: Graduate of Certified Nursing Attendant Program, certified as a CNA, and at least 6 months of relevant experience.
• BLS or Heartsaver CPR/AED certification (issued by the American Heart Association-AHA) is required upon entry to the position.
• Must complete PCT online program within 3 months of hire.

Skills

• Working knowledge of English is evident in verbal, reading, and writing abilities; other language an asset.
• Strong customer service and communication skills.

Benefits

NYU Langone Health provides a comprehensive benefits and wellness package designed to support employees and their loved ones at every stage of life. Offerings include:

• Financial security benefits.
• A generous time-off program.
• Employee resource groups for peer support.
• Access to a holistic employee wellness program focusing on physical, mental, nutritional, sleep, social, financial, and preventive care.

Pay

The salary range for this role is $63,647.95 - $63,647.95 annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The range does not include bonuses, incentive pay, differential pay, or other forms of compensation or benefits.

Schedule

Day Shift, 37.5 hours per week.