Patient Care Technician - PCT CCHT - Dialysis

Overview

Fresenius Medical Care is seeking a Patient Care Technician (PCT) to support and collaborate with Registered Nurses in providing dialysis treatment to multiple patients at a time. This role involves prepping and testing equipment, reviewing treatment sheets, and opening clinics early in the morning.

Job Description

• Reinforces home hemodialysis (HHD) and/or peritoneal dialysis (PD) training as permitted by law.
• Identifies and welcomes patients, obtains vital signs, weights, and gathers necessary information.
• Builds and maintains strong communication and collaboration processes with patients, care partners, the HT RN, direct and non-direct patient care staff, providers, and other team members.
• Obtains treatment records from patients and/or systems, reviews for completion, and reports missing or abnormal data to the HT RN.
• Aids in electronic home treatment/medication/oral nutritional supplement reconciliation and reports missing data/orders to the HT RN.
• May assist HT RNs with home visits.
• Provides home support as applicable and permissible.
• Prepares supplies for prescribed laboratory testing and prepares specimens for shipping.
• Tracks and ships transplant-related laboratory specimens and reinforces transplant education.
• Completes opening/closing daily chores and documents as appropriate.
• Disinfects dialysis machines, chairs, tables, and other equipment in between patient visits, and routinely.
• Prepares the exam/training room for home dialysis training, treatment, or other visits.
• Stocks exam, training, treatment, and storage rooms with supplies.
• Develops or follows a process for the management of supplies to maximize use and minimize waste.
• Schedules patient appointments and contacts patients/caregivers regarding dates, times, and reminders.
• Supports patient registration and use of connected health.
• Maintains logs and tracking.
• May order and track clinic/office supplies, as directed.
• Participates in medical records, infection control, and other audit processes as directed.
• Actively collaborates with others during staff huddles or meetings.
• Helps collect required documentation for patient admission, prepares and maintains the electronic and/or hard-copy patient chart, as directed.
• Performs other clerical duties, as assigned (answering phones, faxing, email, provider office contact, etc.).

Success Profile

• Demonstrated commitment to organization culture, values, and customer service standards.
• At least two years of previous patient care experience in a hospital setting or a related facility preferred.
• Continued employment is dependent on successful completion of the organization's dialysis training program and successful completion of CPR certification.

Rewards

• Strong management skills and prior direct patient care experience are required.
• Opportunity to learn the discipline of dialysis.
• Supports the organization's commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction.

Connect

• Functions as part of the dialysis health care team in providing safe and effective home dialysis therapy and training for patients under the direct supervision of a licensed nurse.
• Assists in the setup of home dialysis equipment and the maintenance of a safe and clean working environment within the home therapy program.
• Supports the organization's commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction.
• Participates in process improvement activities that enhance the likelihood that patients will achieve the organization's Quality Enhancement Goals (QEP).