Patient Care Technician (PCT)

About the role

WellNow Urgent Care offers competitive salaries and a comprehensive benefits package including continuing education options. With over 150 locations across New York, Illinois, Indiana, Michigan, Pennsylvania, and growing, there are opportunities for career advancement and transfer between facilities.

Responsibilities

• Takes patient history and obtains vital signs
• Performs basic testing or screenings such as vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing
• Accurately completes corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples
• Performs point of care testing such as strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
• Ensures sterile technique, instrument cleaning and sterilization, proper use of the autoclave
• Schedules and coordinates necessary records for ancillary care for patients
• Absists with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/orthopedic glass preparation)
• Maintains confidentiality with all patient information (HIPAA)
• Insures equipment is in working order
• Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed
• Maintains examination rooms and stocks necessary medical supplies
• Performs duties to ensure good patient flow
• Registers patients, explains insurance options, and completes registration screen in a timely manner
• Accurately and thoroughly documents the patient’s medical history, physical exam, and procedures
• Completes transcription as requested
• Improves provider efficiency during the shift
• Greet and registers patients
• Answers and appropriately trisries phone calls
• Takes payments for visits
• Prints, scans, and faxes reports
• Performs other front desk and cleaning responsibilities as assigned

Qualifications

• 1+ years’ experience in a Patient Care Tech role or equivalent preferred
• Ability to identify equipment problems and correcting or notifying team leader
• Ability to apply written instructions and standardized work practices
• Establishes and maintains effective relationships with staff, patients, and families
• Able to withstand physical & mental demands: standing, walking, stooping, and bending
• Requires ability to move equipment and transfer patients
• Computer knowledge and skills, must be able to register patients on the computer in a timely manner
• Up-to-date on injections, and provide documentation, as per OSHA guidelines
• Ability to complete and maintain CPR certification
• Excellent listening and note-taking skills
• Basic computer skills, including the use of Electronic Medical Records (EMR)
• Demonstrated ability to type at least 45 words per minute
• Strong communication skills, including grammatical, spelling and verbal
• Detail-oriented with proven ability to work effectively under conditions requiring accuracy
• Capable of working well on a team
• Friendly and customer service oriented
• Capable of managing high call volume

Education Qualifications

• High School Degree or equivalent required

Licensure and Certification Preferences

• EMT Basic certification preferred
• Clinical Medical Assistant (CCMA) - National Healthcareer Association
• Certified Medical Assistant (CMA) – American Association of Medical Technologists
• Registered Medical Assistant (RMA) – American Medical Technologists