Patient Care Technician - PAC

NYC Health + Hospitals/Gouverneur is a 295-bed Skilled Nursing Facility (SNF) with a 5-Star CMS Quality Rating, located in Manhattan’s Lower East Side neighborhood. Gouverneur offers enhanced, cutting-edge healthcare services in a state-of-the-art space, providing 24-hour care for individuals in need of sub-acute care, long-term care, or hospice care. Services include physical therapy, occupational therapy, speech, and vocational rehabilitation. Gouverneur is an academic affiliate of NYU School of Medicine and Rusk Institute of Rehabilitation Medicine. It ranks #2 in New York State and #1 in New York City in Newsweek’s Best Nursing Homes in New York 2026 and has received high-performance ratings for Long-term Care and Short-term Rehabilitation from U.S. News & World Report’s Best Nursing Homes in America 2026.

At NYC Health + Hospitals, our mission is to deliver high-quality care without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships.

About the Role

Under direct supervision of a Licensed Nurse or other licensed professional staff, performs activities and procedures of a non-professional nature in direct/indirect care of patients and residents, or participates as a member of a treatment, nursing, medical, or healthcare team in implementing appropriate regimens.

Responsibilities

• Assists in recreational and rehabilitation activities designed to meet the assessed needs, interests, and capabilities of patients.
• Supervises patients/residents during field trips.
• Assists with the physical care and personal hygiene of selected patients, including changing simple dressings, giving enemas, and taking vital signs.
• Prepares patients for meals and feeds them if necessary.
• Prepares patients for examination by performing assigned procedures such as temperature, pulse, respiration, height, weight, and measurements, and assists in the examination process.
• Prepares patient and/or examining room for examination, treatment, and/or procedures; sets up and arranges examining room.
• Maintains, assembles, and dismantles devices and equipment used in patient care.
• Prepares and tests equipment for safe operation and transports various equipment and supplies.
• Changes linen and makes beds.
• Keeps ward and/or unit, linen, utility, treatment, storage rooms, and recreational areas neat and orderly.
• Assists in care and storage of patients' clothing and property; sterilizes clothing and other personal items when required.
• Reports observations of patients' and families' condition, mental state, and social behavior to medical and professional staff; participates in the assessment and/or care of patients and families.
• Maintains, controls, completes, processes, and files patients' charts, records, transportation and time records, appropriate forms, and documents.
• Assists in clinic admission procedures and in regulation of visitors.
• Escorts ambulatory patients and transports non-ambulatory patients by wheelchair, stretcher, bed, or stretcher-bed, including those with intravenous apparatuses, to all departments, clinics, diagnostic and therapeutic units, religious and recreation centers, and other areas within the facility and its affiliated hospital.
• Accompanies children to facility school and explains the nature of trips to patients.
• Transports bodies and/or assists mortuary caretaker in transporting bodies to the mortuary and places them in refrigerators when necessary.
• Searches DOAs and completes the required DOA reports.
• Transports fetuses, amputated parts, or other specimens to the morgue and provides postmortem care.
• Collects and delivers specimens, charts, x-rays, regular and emergency requisitions for diagnostic tests and treatments.
• Performs other messenger duties as required.
• Provides for comfort needs of patients and assists with all aspects and activities of daily living.
• Maintains clinical competence by attending continuing education programs.

Requirements

• Graduation from elementary school.
• Successful completion of a basic skill training program for Nurse's Aides or its equivalent.