Patient Care Technician - Cellular Immunotherapies and Transplant Unit

About the Role

The Patient Care Technician provides direct, age-specific care to patients based on medical orders and the plan of care under the direction of a Registered Nurse or licensed independent practitioner.

Responsibilities

• Provide safe and direct care to patients, making age-appropriate adjustments as needed.
• Monitor patients’ conditions and provide updates to the healthcare team.
• Deliver direct and indirect care to meet patients' comfort, hygiene, and safety needs in accordance with nursing and medical plans of care.
• Maintain a safe, clean, and stocked clinical environment to support patient care and unit functionality.
• Manage supplies, educational materials, equipment, and sterilization to ensure quality and safe patient outcomes.
• Contribute to patient experience by accurately identifying patients, observing safety goals, and reporting concerns to licensed practitioners or managers.
• Obtain and record patient information, including vital signs, height, weight, intake/output, and other data as outlined by policy.
• Assist in collecting specimens for diagnostic or waived tests.
• Attend mandatory in-services and training, adhering to online training requirements.
• Ensure patient safety through job performance and participation in hospital or unit safety initiatives.
• Establish courteous and effective rapport with patients, visitors, and healthcare team members.
• Perform other duties as assigned.

Patient Population

Demonstrates knowledge and skills to provide equitable, age-appropriate care for patients across the lifespan, including:

• Neonates (0-4 weeks)
• Infants (1-12 months)
• Pediatrics (1-12 years)
• Adolescents (13-17 years)
• Adults (18-64 years)
• Geriatrics (65 years and older)

Requirements

• High School Diploma or equivalent (required).
• AHA BLS HCP Certification or equivalent (required).
• Certification or completion of one of the following:
  • Certified Nursing Assistant
  • Medical Assistant
  • Emergency Medical Technician
  • Military Corpsmen/Medic
  • Nursing Aide Training Program
• Experience within a healthcare environment or completion of a foundations/clinical nursing course and one clinical rotation.

Skills

• Knowledge of patient data collection and documentation (e.g., vital signs, intake/output, changes in patient condition).
• Ability to assist with hygiene, feeding, hydration, ambulation, and patient mobility.
• Provide safe, compassionate care with accountability for assigned tasks.
• Ability to wear personal protective equipment as needed.
• Commitment to diversity, equity, and inclusion through continuous development and bias management.

Preferred: Acute care experience as a nursing assistant or aide.

Working Conditions

• Periods of high stress and fluctuating workloads.
• Exposure to physical altercations, verbal abuse, or the need for physical restraints.
• Exposure to high noise levels, bright lights, hazardous substances, or body fluids.
• Exposure to human blood and other potentially infectious materials (universal precautions and PPE required).
• Frequent interruptions in a fast-paced environment.

Physical Requirements

• Lifting, carrying, pushing, or pulling up to 100 lbs.
• Climbing, stooping, kneeling, squatting, bending, and balancing.
• Work positions: Sitting, walking, and standing for extended periods.
• Manual dexterity (eye/hand coordination) and repetitive arm/hand movements.
• Maneuvering patient weight and reaching above shoulder level.
• Hearing alarms, telephones, and clear speech communication.
• Hazards: Depth perception, exposure to chemicals, moving mechanical parts, x-ray/electromagnetic energy, and high-pitched noises.

Mental/Sensory: Strong recall, reasoning, problem-solving, logical thinking, and ability to handle multiple priorities in a noisy, fast-paced environment with frequent customer interactions.