Patient Care Tech- Infusion Clinic (FT- 1.0 FTE, Variable Shift)

Functions as a member of the healthcare team to support patient care, including the Tele-Companion and Tele-Tech programs. Responsibilities include complex personal patient care duties such as supporting diagnostic procedures, assisting with technical nursing treatments, patient charting, and patient instruction. Works directly with patients and as part of the nursing care team.

Responsibilities

• Undergo standard training and demonstrate competence prior to performing duties.
• Meet Patient Care Tech competency assessment/skills checklist requirements within three months of hire.
• Complete Safety Companion/TeleCompanion competency and training where applicable.
• Utilize Standard Precautions in caring for all patients.
• Provide for patient safety and maintain patient satisfaction.
• Perform basic nursing care with dignity and respect.
• Collect and document patient information, including vital signs, height, and weight, in the electronic health record.
• Order necessary supplies.
• Perform designated basic treatments and procedures specific to the work area.
• Perform additional role-appropriate skills following training and demonstrated competence.
• Tele-Companion: Ensure the safety of patients admitted due to physiologic, mental, or behavioral limitations at risk for self-injury.
• Tele-Tech: Coordinate availability of telemetry transmitters, lead cables, and other monitoring supplies; apply electrocardiography leads.
• Ambulatory Patient Care Tech duties may include:
  • Chart review and pre-visit planning.
  • Patient intake and management of schedule tracking and referral reports.
  • Scheduling patient appointments, referrals, procedures, and lab tests.
  • Coordination of the prescription assistance program.
  • Patient pre- and prior-authorization.

Requirements

• High School Diploma or Equivalent (required).
• American Heart Association BLS certification (required).
• Nurse Aide or Emergency Medical Technician certification (preferred).
• Prior work experience in healthcare (preferred).
• Prior education in or work experience with medical terminology (preferred).

Skills

• Demonstrates sound judgment, patience, and professionalism.
• Exercises tact, discretion, sensitivity, and maintains confidentiality.
• Performs essential job functions successfully in a busy and stressful environment.
• Learns current and new computer applications and office equipment utilized at Bozeman Health.
• Strong interpersonal, verbal, and written communication skills.
• Analyzes, organizes, and prioritizes work while meeting multiple deadlines.
• Excellent analytical and technical skills; detail-oriented and adaptable to change based on evidence-based practice.

Schedule

• Requires regular and sustained attendance.
• May necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
• On-call work may be required to respond promptly to organizational, patient, or employee needs.

Physical Requirements

• Lifting (Repeatedly – 50 pounds): Exerting force occasionally and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people.
• Sit (Occasionally): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain.
• Stand (Repeatedly): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain.
• Walk (Repeatedly): Walking and moving around within the work area requires good balance and coordination.
• Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms.
• Twist/Bend/Stoop/Kneel (Repeatedly): Requires flexibility and a wide range of motion in the spine and joints.
• Reach Above Shoulder Level (Repeatedly): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability.
• Push/Pull (Repeatedly): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward.
• Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling.
• Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials.
• Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.

Exposures

• Bloodborne pathogens, such as blood, bodily fluids, or tissues.
• Radiation in settings where medical imaging procedures are performed.
• Various chemicals and medications used in healthcare settings, including cleaning products and disinfectants.
• Infectious diseases caused by contact with patients in areas that may have contagious illnesses.
• Emotionally challenging situations, such as dealing with distressed patients or difficult family interactions.

Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%).