Patient Care Tech I-Med Surg

Department: Med Surg | Shift: Night | Working Hours: 18:30–07:00

About the role

The primary function of the Patient Care Technician (PCT) is to assist the patient and family with basic patient care, monitoring, hygiene, and to help ensure care is complete. The PCT works as an essential part of the patient care team. As the member who spends the most time in the presence of the patient, compassion, caring, and excellent human interaction skills are necessary, along with strong communication skills both with the patient and family and with the rest of the healthcare team.

Requirements

• 12 college-level credit hours, including a passing grade (C or higher) in English Composition and an overall GPA of 2.0 or greater (transcripts will be verified upon application)
• Healthcare experience preferred but not required
• Service industry experience preferred but not required

Training provided

• CPR certification
• Skills training
• Crucial Conversations
• Hospitality in Healthcare

Skills & abilities

• Willingness to work flexible hours
• Good organization skills
• Strong verbal and written communication skills
• Ability to learn and apply new healthcare-related skills
• Consistent, effective communication with patients, families, and the healthcare team
• Ability to collaborate effectively with the healthcare team
• Ability to engage people at the appropriate level for their wellness and cognition
• Problem-solving skills
• Proactive in anticipating customer needs