Patient Care Tech - HUC

About Us

Baylor Scott & White Health promotes the well-being of all individuals, families, and communities. As the largest not-for-profit healthcare system in Texas, we empower you to live well. Our core values include:

• Serving faithfully by doing what's right with a joyful heart
• Never settling by constantly striving for better
• Supporting one another and those we serve
• Taking initiative and delivering exceptional experiences

Benefits

Our benefits are designed to help you live well at every stage of your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub. Offerings may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition reimbursement
• PTO accrual beginning Day 1

About the role

The Patient Care Technician - Health Unit Coordinator handles clerical and patient care tasks under the supervision of a licensed nurse.

Responsibilities

• Collects and records patient data, reporting information promptly to the nursing team
• Obtains and records patient vital signs, height, weight, nutritional intake, and output
• Performs blood glucose monitoring using finger-stick blood samples, test strips, and portable meters
• Performs routine urinary catheter care
• Collects and transports specimens (urine, stool, sputum) as requested
• Assists patients with daily activities (hygiene, dressing, eating, mobility)
• Changes linen as needed
• Answers patient call lights and requests promptly
• May be assigned as a sitter for patients needing constant observation
• Completes and maintains unit and patient records, files, forms, and documents (admissions, surgeries, transfers, discharges, medical records, physician call lists)
• Maintains a clean and organized work area for records, files, forms, and reference documents
• Checks, updates, and maintains facility boards, pneumatic tube systems, and telemetry box reconciliation
• Follows departmental policy, procedures, and guidelines
• Prepares reports, purchase orders, projects, memos, and letters using computer programs
• Greets visitors and provides assistance
• Answers telephones and contacts the nursing team and medical staff using pagers, beepers, and cell phones
• Tracks call light response time for the unit
• Assigns phone and location devices to appropriate staff
• Performs work area help duties as directed by the nurse or physician (errands, supply pickup, patient transport)
• Maintains inventory, requisitions, and stocks work area supplies and equipment
• May assist with non-medical patient care duties (making coffee, transporting patients, distributing ice, water, and blankets)
• Cleans patient bedside units and nursing areas not covered by general housekeeping
• Cleans equipment properly and distributes based on patient needs
• Attends in-services, unit meetings, and conferences

Qualifications

• Education: High School Diploma or GED equivalent
• Experience: Less than 1 year of experience
• Certification/License/Registration: Basic Life Support (BLS) or BLS within 30 days of hire or transfer

Key Success Factors

• Strong communication skills, both verbal and written
• Ability to maintain patient confidentiality
• Professional and positive demeanor; ability to work cooperatively with patients, families, and employees at all levels