Patient Care Tech - HUC
Baylor Scott & White Health · Pflugerville, TX · 1 mo ago
HealthcareFull-time
About the role
The Patient Care Technician – Health Unit Coordinator handles clerical and patient care tasks under a licensed nurse’s supervision.
Responsibilities
- Collect and record patient data; report information promptly to nursing team members.
- Obtain and record patient vital signs, height, weight, nutritional intake, and output.
- Perform blood glucose monitoring using finger-stick blood samples, test strips, and portable meters.
- Perform routine urinary catheter care.
- Collect and transport specimens (urine, stool, sputum) as requested.
- Assist patients with daily activities (hygiene, dressing, eating, mobility).
- Change linens as needed.
- Answer patient call lights and requests promptly.
- May be assigned as a sitter for patients needing constant observation.
- Maintain unit and patient records, files, forms, and documents (admissions, surgeries, transfers, discharges, medical records, physician call lists).
- Keep a clean and organized work area for records, files, forms, and reference documents.
- Check, update, and maintain facility boards, pneumatic tube systems, and telemetry box reconciliation.
- Follow departmental policy, procedures, and guidelines.
- Prepare reports, purchase orders, projects, memos, and letters using computer programs.
- Greet visitors and provide assistance.
- Answer telephones and contact nursing team and medical staff via pagers, beepers, and cell phones.
- Track call-light response time for the unit.
- Assign phone and location devices to appropriate staff.
- Perform work-area help duties as directed by the nurse or physician (errands, supply pickup, patient transport).
- Maintain inventory, requisition, and stock supplies and equipment.
- Assist with non-medical patient care duties (making coffee, transporting patients, distributing ice, water, blankets).
- Clean patient bedside units and nursing areas not covered by general housekeeping; clean equipment and distribute based on patient needs.
- Attend in-services, unit meetings, and conferences.
Qualifications
- High school diploma or GED equivalent.
- Less than 1 year of experience.
- Basic Life Support (BLS) certification or obtain within 30 days of hire or transfer.
Key Success Factors
- Strong verbal and written communication skills.
- Ability to maintain patient confidentiality.
- Professional, positive demeanor; works cooperatively with patients, families, and staff at all levels.
Benefits
- Immediate eligibility for health and welfare benefits.
- 401(k) savings plan with dollar-for-dollar match up to 5%.
- Tuition reimbursement.
- Paid time off accrual beginning Day 1.