Patient Care Tech

About the role

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of programs throughout Arizona, providing residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. The Patient Care Technician (PCT) is a member of the multi-disciplinary treatment team that provides direct care to behavioral health patients working under the medical direction of a Registered Nurse (RN) in person or telephonic. The primary focus is direct patient care as directed and delegated by the RN, Lead PCT, Operation Supervisor, Operations Administrator, or Program Manager. The PCT is also responsible for the safety of the unit they are assigned to, including identifying environmental and patient specific safety concerns, and elevating those concerns to the RN, RN Manager, Operations Supervisor, or designee as needed.

Responsibilities

• Provide direct care to behavioral health patients under the medical direction of a Registered Nurse (RN) (in person or telephonic).
• Perform direct patient care as directed and delegated by the RN, Lead PCT, Operation Supervisor, Operations Administrator, or Program Manager.
• Ensure safety of the assigned unit, including identifying environmental and patient‑specific safety concerns.
• Elevate safety concerns to the RN, RN Manager, Operations Supervisor, or designee as needed.

Requirements

• High school diploma or GED required.
• Associate degree or higher preferred.
• Minimum of 6 months of health care related experience where prior experience would provide adequate exposure to both behavioral and medical crisis situations.
• Minimum of six months of recovery from substance use and/or mental health disorders preferred.

Benefits

• Medical, Dental, Vision, Disability, Life coverage.
• Supplemental plans: Hospital indemnity/Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings.
• 401K with employer match – 100% vested upon enrollment.
• Generous PTO accrual, including a 5‑week PTO plan to start.
• Wellness programs.
• Tuition Reimbursement and Scholarship Programs.
• Incentives and additional perks.
• Recognition as one of the top ten healthiest mid‑size employers in the Valley (Phoenix Business Journal, past four years).