Patient Care Specialist - Part Time - ED

Description

Position Purpose: The ED Patient Care Specialist provides care to patients in the ED under the supervision of the registered nurse. This care focuses primarily on personal hygiene, nutritional needs, and activities of daily living. The ED Specialist performs receptionist, secretarial, housekeeping, and restocking duties and serves as communication liaison in the department.

What You Will Do:

• Assists with patient’s physical, psychosocial, environmental, spiritual, social and education needs and supports the patient's plan of care throughout patient’s stay.
• Effectively communicates pertinent patient changes/conditions to the Registered Nurse and multidisciplinary team to achieve desired patient outcomes, and documents in the electronic/paper medical record in an accurate/timely manner.
• Provides for patient comfort, safety, and protects dignity, privacy and confidentiality.
• Communicates with internal/external customers/colleagues in a courteous, positive, empathic and professional manner, and accepts assignments willingly.
• Attends and participates in departmental/organizational meetings, in-services and educational opportunities.
• Serves as a steward for the hospital’s human and material resources. Meets productivity expectations of unit/department as defined by unit manager. Utilizes and maintains appropriate supplies in department. Supports staffing needs for patient care in multiple units, as needed, while being flexible with schedule and hours.
• Adapts positively to the ever-changing health care environment by supporting technology and process changes. Willing to learn new things, is open to change and maintain a calm, positive manner under stressful conditions.

Department meeting attendance requirement

Serves as a steward for the hospital’s human and material resources. Meets productivity expectations of unit/department as defined by unit manager. Utilizes and maintains appropriate supplies in department. Supports staffing needs for patient care in multiple units, as needed, while being flexible with schedule and hours.

Hours/Schedule

20 hours per week. Week 1, Mon 17-0030 Tue 17-0030 Wed 17-0030. Week 2, Wed 17-0030 Th 17-0030 Fri 17-0030 Repeat. No weekends, every other holiday

Minimum Qualifications

• Education: High school diploma or equivalent is preferred. AND One Of The Following Successful completion of formal Nurse Aid course/training verified through transcript or original program certificate of complete, required. OR Currently enrolled in an A.D.N., B.S.N., program with successful completion of first semester of A.D.N. program; OR first year completion of nursing courses in BSN; OR Graduate of an A.D.N., Diploma, BSN; MA, Surgical Tech or LPN program; OR EMS, or EMT. OR Registered on State of Iowa Nurse Aide registry listing as “Active” or eligible, preferred.
• Experience: Nursing Assistant experience preferred.
• Basic computer skill required.
• Previous blood drawing is preferred.
• Medical terminology training or proficiency preferred.

Special Skills And Competencies

• Ability to prioritize multiple orders or requests in a rapid and accurate manner in order to provide timely service to all patients.
• Must have excellent customer service skills.
• Must have the ability to communicate effectively with other hospital personnel and patients.
• Must be able to work independently and follow through on assignments with minimal direction.
• Understands that errors may have serious consequences for patients.
• Must be able to read, write and/or speak English.

Position Highlights And Benefits

• Education Assistance offered.
• Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 20 hours per week or greater.
• Competitive wages; including weekend and night differentials.
• Generous paid time off program.
• Retail Savings program with employer match starting on Day 1.

Ministry/Facility Information

MercyOne North Iowa Medical Center provides expert health care to 15 counties. MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000. With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region.

Commitment

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.